Transit Supervisor Print (https://www.governmentjobs.com/careers/casperwy/jobs/newprint/4796551) Apply  Transit Supervisor Salary $66,236.00 - $92,730.00 Annually Location Casper, WY Job Type Full-Time Job Number 1246-02 Department Community Development Department Division Transit (641) Opening Date 01/16/2025 Closing Date 2/2/2025 11:59 PM Mountain + Description + Benefits + Questions Class Summary Assigned to: Community Development Incumbent is responsible for overseeing transit operations, coordinating, and controlling all fixed bus routes for the City's transit system, and promoting the public transit mission by providing safe, courteous, equitable, and reliable transportation services. REPORTING STRUCTURE: Receives general guidance from the Public Transit Manager and higher-level management. Typical Class Essential Duties 1. Supervises assigned staff to include: approving payroll and hiring; prioritizing and assigning work; ensuring that training and development is provided to staff; provides consistent accountability with disciplinary actions, as warranted, in addition to maintaining a healthy and safe work environment. 2. Oversees day-to-day activities in public transit, including monitoring internal controls, establishing schedules and timelines, evaluating and updating internal procedures, oversight of the dispatch operations and staff, implementation of dispatch software and technology upgrades, reviewing reports and ensuring compliance with Federal, State and local laws, regulations, codes, and/or industry standards. 3. Provides information to the public, user groups, and advisory boards pertaining to routes, schedules, transfer points, location description, fares, and other data related to transit operations. 4. Maintains route maps and schedules of departures and arrivals; estimates route distances and calculates intermediate arrival times. 5. Schedules buses for maintenance and participates in preventative maintenance programs and activities with the Fleet Division. Provides input regarding vehicle replacement schedules, specifications, and procurements. 6. Assists with budget preparation and administration; proposes cost estimates and justifications for budget items. 7. Keeps current on new trends, innovations, and regulations in transit operations. 8. Monitors radio communications and contacts drivers on assigned routes to give special instructions; provides assistance as needed. 9. Develops and distributes announcements, brochures, bus schedules, advertising, and press releases to promote transit services. 10. Responds to and investigates accidents, incidents, and complaints from the general public regarding fixed-route and paratransit operations; resolves problems in a timely and efficient manner 11. Performs other duties of a similar nature or level. Knowledge (position requirements at entry): Knowledge of: •Basic accounting principles. •Theories, principles, and practices of transit operations, routes, and fares. •Applicable local, state, and federal laws, rules, and regulations governing public transit systems, including Department of Motor Vehicle (DMV) and Federal Transit Administration (FTA). •Current trends and innovations in transportation management. •Customer service principles. •Modern office procedures, methods, and computer equipment. •Planning, organizing, and monitoring transit operations work. •Vehicle operations and safety. •Parameters outlined in the Americans with Disabilities Act (ADA). •Standard safety practices and procedures. Abilities (position requirements at entry): Ability to: •Select, supervise, mentor, train, and evaluate staff. •Coordinate the work of personnel. •Create and review reports; perform analysis. •Maintain and balance a variety of financial records, ledgers, and accounts. •Operate modern office equipment, software and operating systems/applications. •Understand, navigate, and comply with all grant requirements. •Develop and manage projects and programs efficiently. •Read and interpret bus routes and schedules. •Maintain confidentiality. •Routinely practice the City of Casper core values. •Prepare and present reports. •Work independently without immediate supervision. •Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. •Comply with applicable Federal, State, and local laws, rules, and regulations. •Establish and maintain effective working relationships with those contacted in the course of work. •Maintain a neat and professional appearance. •Communicate effectively verbally and in writing, including following instructions and direction. Skills (position requirements at entry): Skill in: •Providing customer service. •Preparing clear and concise reports. •Conflict resolution. •Public speaking. •Technical writing. •Monitoring and evaluating employees. •Delegating and prioritizing work. •Compiling, analyzing, and summarizing information. •Oral and written communication, sufficient to exchange or convey effective information and to give/receive work direction. •Operating modern office equipment, software and operating systems/applications. •Operating in a courteous, knowledgeable and tactful manner with staff and general public. •Oral and written communication, sufficient to exchange or convey effective information. Training, Experience & Certifications EDUCATION and EXPERIENCE •Minimum of three (3) years of increasingly responsible experience in public transportation. •Minimum of two (2) years of experience working as a supervisor. •Bachelor’s Degree in business administration, transportation management, or closely related field preferred; •Or equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. LICENSING and CERTIFICATIONS •Possession of, or ability to obtain, a valid Wyoming driver’s license preferred. Supplemental Information & Physical Requirements The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. Women, minorities, and individuals with disabilities are encouraged to apply. Employment with the City of Casper is contingent upon a successful background screen and pre-employment drug test. Applicants who have failed a pre-employment screen or have been terminated from the City of Casper are ineligible for employment consideration for 12 months. You will become eligible for consideration 12 months from the date of your incident (pre-employment screen or termination). As a condition of employment, the successful candidate must utilize direct deposit for payroll purposes. Driving records are required for all new employees regardless of the position's driving requirements. If the employee has not held a Wyoming driver's license for the last three years, the employee must provide at their own initiation and expense a driving record from their previous state(s) of residence. Physical and Environmental Conditions: City of Casper employees in data creation and modification, security sensitive or safety and protective positions are subject to pre-employment drug testing. Some employees may be subject to random drug testing if their responsibilities include: + Emergency response/rescue + Handling or working with hazardous materials, including chemicals as well as solid and liquid waste + Operating or maintaining water and wastewater systems + Writing or modifying code, maintaining or modifying City data systems including work on networks, servers, and communication systems + CDL operations and driving + Operating power-driven machinery or equipment + Creating or modifying health, financial, security and or risk documents or assessments + Working with or directing minors Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, seeing and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Incumbents in this position work primarily indoors in an office setting with frequent telephone, radio, and related equipment noise. Frequent field work related to repair activities, incident investigation, etc. is also likely, regardless of weather conditions. Supervisor may be exposed to noise and fumes. Casper is a great place to live, work and play! Wyoming's Best All 11 "Cities" In Wyoming Ranked WORST to BEST - Casper is #2! (https://www.youtube.com/watch?v=yCzeJGHhXNc) Safest Cities Safest Cities in America. Casper is #2! (https://wallethub.com/edu/safest-cities-in-america/41926) Working at the City of Casper The City of Casper offers a variety of benefits to full-time employees. For more information on any of our benefits, please call Human Resources at (307) 235-8344. Benefit Programs: Look at these amazing benefits! + CIGNA Health + Delta Dental + VSP Vision + Medical Reimbursement Account, Flexible Spending + MASA Supplementary Ambulance Care + Voya Supplementary Hospital, Accident, and Critical Illness Plans + Short-term and Long-term Disability Options + Life Insurance + 457/IRA Retirement Options + Employees Family Assistance Program (EFAP) Free Counseling Services + Pet Insurance + Legal Shield/ID Shield + Ten Paid Holidays Annually + Wyoming Retirement System - Retirement Income for life. Employer match exceeds employee contribution. + Public Employee Pension Plan: + Employer 9.37% Employee 9.25% + Law Enforcement Pension Plan + Employer 10.6% Employee 6.6% + Paid Fire B Pension Plan + Employer 16.00% Employee 11.245% Paid Time Off (PTO): The City of Casper (City) recognizes that a period of leisure, or recreation, away from the job is beneficial. A new full-time employee will receive an advance of 80 PTO hours on their start date. Each full-time employee’s PTO accrual is limited to a total of 720 hours, which equates to 18 weeks (40-hours per week) of PTO. Tuition Reimbursement: Reimbursement % is based on grade level received. Includes books and some fees. Public Service Loan Forgiveness (PSLF): The City of Casper may qualify you to receive student loan forgiveness under the Public Service Loan Forgiveness. Visit https://studentaid.gov/pslf/ to learn more and understand whether you may be eligible. Cordico - Mobile Wellness Ap: On-demand access to relevant trusted and effective wellness resources. Employee Assistance Program: Free counseling available to employees and their immediate family members. Ergonomic Assessments: Review of your workstation and recommendations made by our Risk Management team to ensure a safe and comfortable work environment. Additional Benefits and Annual Fun Events: Service Awards Luncheon - To recognize and celebrate years of service, employees who reach a 5-year milestone with the City are invited to an annual luncheon. This event includes catered food, awards, and great door prizes. Annual Employee Golf Tournament - Swing into Fun: Join us for our annual employee golf tournament. This event is typically in late Summer at our Municipal Golf Course and offers food and door prizes. Open to current employees, retirees, and family members. Employee Holiday Breakfast – Indulge in a delicious hearty breakfast and enjoy the company of the great employees at the City of Casper. We invite all employees to kick off the holiday season with our Annual Holiday Breakfast. Chili Skate Night – Lace up your skates! Get ready to glide and slide at our Employee Chili Skate Night at the Casper Ice Arena. Employees and their families are invited to join us for an evening of icy fun and delicious chili. Wellness Programs – Drawings for cash prizes for participants. Free access to the Casper Recreation Center for qualifying employees. Leadership and Employee Development – We believe in nurturing talent, empowering individuals, and cultivating a culture of growth and success. Human Resources provides employee training and mentoring opportunities to foster leadership and employee development within our organization.