Responsibilities
Facilitates patient transitions through the health care system by providing information and promoting linkage between patient and healthcare providers.Functions as navigator, patient educator, advocate, and patient empowerment facilitator.Provides information and guidance to the patient and/or caregiver resulting in effective care transitions, improved self-management skills and knowledge, and enhanced communication between the patient and the healthcare team.Serves as the liaison between the patient and the healthcare delivery team. Also provides administrative and customer service support.Works under moderate supervision.