As a Transmission Consultant for UKG you will be an integral member of a dynamic team responsible for implementing secure file transmission processes as part of larger integrations. In this role, you will be responsible for supporting our comprehensive UKG products, setting up secure file transmissions, troubleshooting related issues and providing in-depth analysis and timely resolutions/workarounds for client-escalated issues in areas related to file and data transmissions. The qualified candidate has knowledge of file transmissions for EDI files, strong written and verbal communication skills, and the ability to organize and multi-task in a fast-paced environment. Duties and Responsibilities Provide outstanding quality consulting to internal customers and external partners/third-party vendors with a high degree of satisfaction and technical expertise, with thorough and timely responses. Monitor a transmission setup queue and self-assign integration projects. Work with external/internal partners to configure file transmission projects and provide consulting services as needed. Utilize internal tools and documentation to promote efficiency and standardization. Ability to manage multiple concurrent projects in a fast-paced environment. Maintain established level of productivity and meet assigned productivity requirements. Set and manage proper expectations with internal customers and external partners. Required Qualifications Excellent organizational, analysis & troubleshooting skills Strong verbal and written communication skills Work independently with minimal supervision on project-based work Customer-focused & business oriented Availability to work at least half US business hours Deep understanding of SFTP and file transfer technologies including file encryption Bachelor’s Degree in Information Systems or Computer Science or equivalent work experience 2-3 years of experience with file transmissions. Preferred Qualifications 1-2 years of experience with SQL or Python 1-2 years of experience with Globalscape, Informatica or other managed file transfer platforms. 1-3 years of experience with SalesForce 2-3 years of experience with UKGPro systems. Prior experience in a customer support or file transmission technical role. It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.