Responsibilities:

Performs repetitive data entrySearches, interprets, selects and codes documents and records as neededOperates various office equipment, software and/or tools required by the department to complete assigned tasksAnswers and responds to incoming phone calls and emails requesting support relative to the assigned departmentPerforms routine record filing and may be responsible for the set up and maintenance of filing systemsReceives and distributes mail, reports and other department recordsResearches and analyzes data under the guidance of a higher level personnelCommunicates clearly and accurately with internal and external customersPerforms simple mathematical equations and completes routine forms as neededMaintains operating knowledge of manual and computer systems utilized by the assigned departmentSupports other departments during installs, upgrades and conversions according to goals of the assigned departmentReceives cross-training in one or more department functions and is able to perform duties for any absent personnel within the departmentTrains and develops new and existing personnelCompletes departmental reporting as neededCompletes other duties, including special projects, as assigned by Management

Education Requirements:

High School Diploma or GED

Experience Requirements:

See Grade Level Distinctions

Skill Requirements:

Experience with Word, Excel, and other MS Office Suite applicationsEffective listening, telephone, verbal and written communication skillsAccurate computer keyboard and data entry skillsAbility to learn new products and technology quicklyPositive, professional attitude and adaptive to changeAbility to sit for extended periods of time in a relatively stationary positionAbility to perform repeated bending, standing and reachingAbility to occasionally lift up to 40 pounds