Summary Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. About the Position: This position is a Transportation Assistant GS-2102-4/5/6, for Department of Defense (DOD) personnel regarding the shipment, receipt and/or storage of personal property and household goods. Responsibilities Provides advice and information to military personnel, DOD civilian personnel and their dependents regarding receipt of member's personal property. Determines entitlements of military personnel, their dependents, and civilian employees in connection with domestic and international shipment, delivery, storage, diversion, and reshipment of household goods, unaccompanied baggage. Reviews applications, orders, and other documents for completeness, accuracy, and legality of entitlements. Distributes documents, assembles forms, provides instructions for shipping Privately Owned Vehicles (POVs) overseas, obtains statements from customer with attempted pickup or delivery, receives visitors and refers to correct person. Requirements Conditions of Employment Qualifications Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. General Experience for GS-04: To qualify based on your work experience, your resume must describe at least one year of general experience which prepared you to do the work in this job. General experience is progressively responsible clerical, office, or other work that indicates my ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled, such as 1) utilizing office automation systems to maintain records; 2) advise customers of organization policies and procedures; and 3) review documents to ensure accuracy. OR Education for GS-04: successfully completed 2 years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. (Note: Transcript are required at application). OR Combination of Education and Experience for GS-04: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of by 60. Add the two percentages. (NOTE: You must submit your transcript) Specialized Experience for GS-05: To qualify based on your work experience, your resume must describe at least one year of experience which prepared you to do the work in this job. Specialized experience is defined as 1) utilizing office automation systems to maintain records; 2) advise customers of organization policies and procedures; 3) reviewing transportation documents to ensure accuracy; AND 4) reviewing regulatory guidance regarding transportation to advise clients of entitlements. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education for GS-05: successfully completed 4 years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. (Note: You must attach a copy of your transcript for verification). OR Combination of Education and Experience for GS-05: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. (NOTE: You must submit your transcript) Specialized Experience for GS-06: To qualify based on your work experience, your resume must describe at least one year of experience which prepared you to do the work in this job. Specialized experience is defined as 1) reviewing transportation documents for accuracy; 2) determining transportation entitlements of personnel in connection with domestic and international shipment, delivery, storage, diversion, and reshipment of household goods; and 3) reviewing regulatory guidance regarding transportation to advise clients of entitlements. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05). OR Education for GS-06:I have successfully completed a half year (i.e., 9 semester hours) of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as Transportation or Logistics. (Note: You must attach a copy of your transcripts.) OR Combination of Education and Experience for GS-06: I have the specialized experience as described in A, but less than one year; and I have some graduate level education as described in B, but less than the required half year. I have computed the percentage of the requirements that I meet, and the total is at least 100% (To compute the percentage, divide your total months of qualifying experience by 12. Then, divide your semester hours of graduate education by 9. Add the two percentages. The total percentage must equal at least 100 percent to qualify.). (Note: You must attach a copy of your transcripts.)Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors. Education FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/ Additional Information Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. One year trial/probationary period may be required. Direct Deposit of Pay is required. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. This is a(n) Logistics Career Field position. Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest. This position MAY be eligible for regular and recurring telework as determined by the agency policy. Management may select at any of the grade levels announced. This recruitment provides promotion opportunity to the target grade of the position without further competition when selectee is eligible and recommended by management. OR Positions listed with multiple grades may be filled at any grade level and may or may not have promotion potential. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable\_Accommodations\_for\_USA\_Hire