Transportation Business Manager - Bus Terminals and Services Print (https://www.governmentjobs.com/careers/massport/jobs/newprint/4829291) Apply  Transportation Business Manager - Bus Terminals and Services Location East Boston, MA Job Type Full-Time Job Number FY2025-00100 Department Aviation Division Transportation Services Opening Date 02/11/2025 + Description + Benefits ABOUT US The Massachusetts Port Authority is Powering What’s Possible™ for your career. We are a dynamic organization that connects people and businesses to the global community by air, land, and sea. Our employees are essential in moving planes, cargo, and cruise ships safely, efficiently, and sustainably. We are an economic engine, managing real estate assets where people live, work, and play. Together, the properties we own and operate generate $20 billion for the region’s economy. With a commitment to diversity, equity, and inclusion and being good neighbors, we achieve results that positively impact the people and businesses of New England. Massport’s Boston Logan International Airport (BOS) serves as a vibrant gateway to New England and beyond, seamlessly connecting global travelers and ensuring the satisfaction of millions. Driven by a steadfast commitment to safety and security, environmental stewardship, convenience, and exceptional customer service, we take pride in fostering meaningful connections between people, cultures, and opportunities. Through innovative collaboration, embracing sustainability, and serving as an economic catalyst for our communities, we cultivate a thriving and welcoming hub that fuels the growth and prosperity of our region. ABOUT YOU As Transportation Business Manager, Bus Terminals and Services, you are a proactive and detail-oriented leader who ensures seamless, high-quality transportation and facility operations by managing vendor performance, resolving issues efficiently, and prioritizing the customer experience. With strong communication and collaboration skills, you work across departments and with external partners to uphold service excellence, drive continuous improvement, and maintain compliance. You think strategically while handling day-to-day challenges, making data-driven decisions to enhance operations. Adaptable and responsive, you navigate urgent issues with confidence, ensuring that every aspect of Logan Express and off-airport employee parking services runs smoothly and efficiently. What you will do: + Oversee operations and vendor compliance to ensure Logan Express facilities and bus services meet contractual and service quality standards. + Coordinate facility management, maintenance, and bus operations to ensure smooth and efficient service delivery. + Collaborate with internal teams and vendors to enhance technology, resolve issues, and improve operational efficiency. + Monitor service quality, analyze performance data, and address issues to maintain safety, cleanliness, and customer satisfaction. WHAT YOU OFFER + Bachelor's degree in business administration, facilities management, engineering, or related field. + 7-10 years’ experience in facilities management, transportation terminal management, or bus operations. + Proven success in managing vendors, contractors, and facility maintenance operations. + Strong communication skills, industry expertise, proficiency in Microsoft Office, and a valid driver’s license. *Click here for detailed job description (https://www.massport.com/sites/default/files/2025-02/Massport-Job-Description-Transportation-Business-Manager-BusTerminals-and-Services-2-12-25.pdf) WHAT WE OFFER Collaboration with colleagues at all levels of leadership from all different disciplines, from Aviation to Maritime and beyond. Every day is different at Massport and the breadth of our impact on the Massachusetts region through our facilities provides many opportunities for our employees to grow, learn, and explore the many areas of our business. Our business is all about connecting. We support and take pride in the employees that make those connections possible each and every day. Further, Massport is an Equal Employment Opportunity employer and committed to workforce diversity and inclusivity. What we believe in : Work/life balance Supporting the people and businesses of New England A supportive and inclusive culture Achieving results and having positive impact Opportunities for growth Being good neighbors in the communities we serve Providing safe, healthy, and secure work environment Protecting the environment *Click here for information on our comprehensive compensation and benefits packages. (https://www.massport.com/sites/default/files/2024-04/HR-Benefits-One-Sheet.pdf) We're a world-class organization of people moving people and goods--connecting Massachusetts and New England to the world safely, securely, and efficiently, with a commitment to sustainability, our neighboring communities, and diversity, equity, and inclusion. We support and take pride in the employees that make those connections possible each and every day. We provide comprehensive compensation and benefits packages*: • Health, dental, vision, life insurance • Disability insurance • Flexible work arrangements • Vacation time, sick time, personal days • 12 Holidays per year • Massport Retirement Plan (Pension) • Deferred Compensation Plan (457b) with employer match • SMART Plan retirement plan advisor/financial planning • Discounted MBTA passes • Public service loan forgiveness program for federal student loans • Professional development programs • Mentorship program • Adoption assistance • Paid parental leave • Employee assistance program • Employee recognition programs • Employee resource groups • Flexible spending accounts • Wellness programs • Community engagement • Volunteer opportunities • On-site employee parking • Bike racks • Electric car charging stations • Mother's suite for new/nursing mothers *Benefits may vary by position and/or location. For more information, please visit www.massport.com. We are an equal opportunity employer and are committed to workforce diversity and inclusivity. Follow us on linkedin.com/company/massachusetts-port-authority Employer Massachusetts Port Authority Address One Harborside Drive, Suite 200S East Boston, Massachusetts, 02128-2909 Phone 617-568-3900 Website http://www.massport.com Apply Please verify your email address Verify Email