Responsible for managing delivery drivers on a day-to-day basis which includes the orientation and ongoing training for delivery drivers and the development of corresponding training materials. Runs routes on as needed basis for continuous customer service. Functions as a team member within the department and organization, as required, and performs any duty assigned to best serve the company.

Design and conduct driver training in the most cost effective and efficient manner.

Working knowledge of Department of Transportation (DOT) regulations (i.e., hours of service, pre-trip/post-trip, etc). Organize driver qualification files on a monthly basis. Review accident and injury reports.

Manage delivery schedules, transportation and assigned employees such that customer needs are met while labor and transportation costs are within budgeted guidelines.

Manage assets (equipment/inventory/people) for continual improvement of financial position, and operate department within established budgetary guidelines.

Serve customers in a friendly, timely and quality manner; ensure customers' questions are answered accurately and in a timely manner.

Interact with vendors in a friendly, timely and quality manner; ensure vendors' questions are answered accurately and in a timely manner.

Performs other related duties as assigned.