Liability Desk Examiner (remote) Company Overview: Raphael & Associates is a third-party claims administrator and independent claims adjusting company internationally recognized for exceptional service. We understand the importance of adapting to the demands of a dynamic market and we tailor our services to our client’s specific needs. As a claims organization, what we do is complex. Our mission is simple: to provide outstanding service, retain extraordinary professionals, and utilize the best technology in the industry! As a leading organization in the industry, we offer dynamic and challenging opportunities to individuals who want to make a difference. We value camaraderie, vision, a passion for excellence, creativity, and a “roll-up-your-sleeves, get it done” mentality. We are searching for experienced, energetic, creative, and self-reliant professionals for exciting career opportunities! Job Summary: The work of our inside desk examiners directly contributes to the success of our organization. You will have the ability to make a meaningful impact by leveraging your industry expertise, customer service skills, and ability to manage priorities in a fast-paced environment. We are currently growing and are looking for a TPA Transportation Claims Examiner with a minimum of three years of experience in this discipline of the insurance claims industry. The optimal candidate will be a team player with experience handling Motor Truck Cargo and Commercial Physical damage claims for commercial transportation clients.  This position allows the right candidate to expand their career and grow with a forward-thinking organization. Responsibilities : + End-to-end management of transportation claims according to policy coverage and state requirements + Conduct thorough investigations to determine damages and assess liability exposure. + Interview related parties, including insured, witnesses, and others as appropriate. Take detailed notes of your interactions and enter them into our internal claims handling software. + Ability to evaluate commercial physical damage claims + Recognition of subrogation potential + Work well with internal and external customers to provide superior reports so that proper evaluations of claim values can be made.   + Appropriately represent the company by executing a high level of service and maintaining professionalism at all times. Key requirements: + At least 3+ years of relevant experience + Must maintain current and valid adjuster license(es) + Must maintain a valid driver’s license + Strong project management skills and ability to work independently + Strong working knowledge of insurance laws + Strong verbal and written communication skills + Excellent customer service skills + Experience at a Third-Party Administrator (TPA) company is a plus Benefits and Perks: ​​We are an organization that recognizes and appreciates hard work! We offer a competitive compensation package commensurate with experience, including salary, bonus, paid time off, medical/dental/vision/life insurance, and 401k (with matching!). Most importantly, you will have the opportunity to work directly alongside an extraordinary and dedicated team to grow a critical function within a dynamic, growing company!  Powered by JazzHR