**JOB SUMMARY** This is an operations position responsible for performing clerical duties within the transportation department including maintaining all regulatory compliance as required by the Department of Transportation (DOT). **RESPONSIBILITIES** + Gather, organize and process driver daily paperwork, logs, manifest, vehicle inspection, etc. + Answer phones, route calls and take messages. + Research operation challenges, order supplies, liaison between office and operations + Respond to delivery associate issues and provide support for a resolution. + Process inbound freight paperwork weekly. + Primary contact for any inbound freight issues. + Run daily reports for operations supervisors (i.e. observations, vehicle tracking, etc.) + Perform all other tasks as assigned by supervision or management. **QUALIFICATIONS** **Education** + High school diploma or GED required. **Experience** + 2 years of prior customer service experience preferred. + 2 years’ distribution/transportation experience in a high volume, route delivery operation preferred. **Certificates, Licenses, and Registrations** + Valid driver's license with a driving record that meets the company's insurability standards. **Professional Skills** + Strong leadership, analytical and motivational skills. + Knowledge of D.O.T. regulations. + Proficient written and verbal communication skills. + Expertise in Windows operating system and utilizing Excel and Word. + Understanding of Manpower scheduling. **Physical Demand** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. + While performing the duties of this job, the employee may be required to stand, walk, sit, use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl and talk and hear. + The employee may have to lift up to 40 pounds. + Specific vision abilities that may be required by this job include close vision and distance vision.