Phoenix, AZ, US
3 days ago
Transportation & Network Planning Program Manager, Amazon Pharmacy Transportation Analytics Planning and Execution
Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.

We are looking for a Transportation Manager to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! Amazon Pharmacy’s Transportation Managers play a crucial role in exceeding expectations and providing a superb customer experience; critical to Amazon’s success, which is built on a foundation of customer obsession, and innovation. The Transportation Manager is responsible for all building and maintaining transportation logistics, contractions and processes for Amazon Pharmacy.

#everydaybetter

Role can be located in any Amazon Health Hub office: Phoenix, Seattle, Austin and Boston.

Key job responsibilities
• Design and build transportation capacity strategy with a 1-2 year horizon, and carrier allocation to secure sufficient capacity especially peak seasons and overall drive success on costs, reliability, services, safety

• Promotes continuous improvement initiatives with performance team, carriers, operations to improve safety, cost efficiency, reliability, high standard service and sustainability

• Coordinate the business relationships with carriers spanning resolution of operational issues to supporting commercial and contractual negotiations

• Cross-functional work with the Supply Chain, Warehouses and the Retail organizations to determine future demand for Transportation resources. Translate the aforementioned into accurate capacity plans and coordinate market strategy and budget planning along with senior Finance partners.

• Maintain accurate reporting on key metrics for the market, prepare and coordinate regular business reviews with leadership and internal stakeholders (WBR/MBR/QBR).

• Other duties as assigned.
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