About the Team The Supply Chain team focuses on keeping things moving across all aspects of our business. They make an impact by ensuring our products get from the vendors to the DCs to the stores in the most efficient and timely way. Their goal is to improve each step within the process, so we have the right product at the right place at the right time for our pet parents. About the Location Hybrid Position: This position may be considered Hybrid based on PetSmart’s FlexSmart policy and business needs. A Hybrid work arrangement is considered to be a blend of onsite and remote work activity. Associates with a Hybrid work arrangement have a work space at Phoenix Home Office and can be required to come onsite between 1-5 days a week as determined by leadership and based on business needs. About the Job The Transportation Operations Analyst is responsible for analysis with a goal of driving performance improvements/efficiencies, cost savings and supporting run the business activities for the Supply Chain. The associate functions as a subject matter expert concerning complex analysis and reporting, making recommendations to leadership and key partners across the company. Based on assignment, this position will act as a key contact for internal and external partners. The incumbent is expected to challenge conventional thinking and explore varying perspectives with key stakeholders to include, but not limited to, understanding needs for data, analysis and regular reporting for the business. This job partners with other departments and peers across the organization to identify and build capabilities through cross-functional teams. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to: Generate, analyze, measure, audit, and interpret reports on key metrics related to performance, compliance, and/or budget for the business. Provide insights into supply chain efficiency, cost-effectiveness, and overall performance. Research gaps and identify opportunities to manage cost & achieve efficiencies with stakeholders. Make recommendations to leadership and cross functional partners. Maintains best practices to develop data standards and practices. Develop and maintain dashboards and visualizations to communicate complex data in a clear and actionable manner. Create ad-hoc reporting and perform complex analysis to support business needs. Identify opportunities, recommend strategy and implement system changes or business process improvements to improve operations and KPIs. Act as a liaison between different departments to facilitate communication and streamline processes that impact the overall supply chain. Build relationships with internal and external partners to identify operational opportunities, cost impacts, and service enhancements across the business. Actively communicates with partners to identify and build capabilities through cross-functional teams. Able to effectively lead and manage through change among peers and cross functional partners. Ability to influence others and foster an environment that encourages trying new things and improving processes. Support success of projects through analysis. Assess risks, manages timelines, identifies deliverables and any required resources. Consults to provide recommendations to improve organizational performance. Able to identify and solve process improvement opportunities to increase team efficiencies and speed to resolution for our stores, DC and carrier partners. Focused on driving automation creation and adoption among peers and partners. Drives operational excellence and can manage the needs of run the business operations vs strategy led and project work deliverables. CERTIFICATES, LICENSES, REGISTRATIONS Requires the ability to conceptualize, document, and communicate solutions to better align with business strategy and meet objectives. Requires effective analytical and problem solving (critical and evaluative thinking) skills to analyze complex data for trends and translate into actionable business recommendations. Candidate must have demonstrated leadership and human relations skills to build positive relationships with peers, leadership and business partners. Listens attentively and responds in a sensitive and appropriate manner, treating all with respect and dignity. Requires demonstrated ability to lead project or cross-functional teams to resolve, implement or reach consensus on issues. Requires written and verbal communication skills to effectively present information to all levels of leadership. Requires demonstrated facilitation skills. Must be able to work in fast paced environment where priorities can change quickly. Certifications in Lean, Six Sigma (Green or Black Belt), and Project Management are highly preferred. TECHNICAL SKILLS Advanced proficiency with Microsoft Office applications including Word, Excel and Outlook. Advanced knowledge and proficiency with other business systems such as Uber Freight TMS, WMS, MicroStrategy, Tableau, etc. Solid data analysis and modeling skills. Knowledge of project management tools and techniques preferred. About the Culture At PetSmart, we work hard to create a culture where every associate feels like they truly belong and we celebrate the unique stories, backgrounds, and experiences our associates share. These experiences not only bring new perspectives in shaping our Belonging culture but they’re core to PetSmart’s success. Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position. Our home office offers outstanding amenities in a fun and rewarding workplace including: Pet friendly environment, bring your pets to work! On-site Dog Park “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers “Sit & Stay” Café serving fresh breakfast and lunch options On-site coffee bar “Lil’ Paws” learning center and onsite daycare facility (associate paid) Volunteer events with PetSmart Charities Learn more about #LifeAtPetSmart here: https://www.lifeatpetsmart.com/life-at-petsmart/ Check out Associate stories and share in some celebrations at PetSmart: https://www.blog.lifeatpetsmart.com/ Explore PetSmart Benefits here: https://benefits.petsmart.com/ If you don't already live in the Phoenix area here's a guide to the area: Welcome to Phoenix Guide PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.