The Transportation Safety Officer is responsible for providing transportation of students, visitors, campus pedestrians as required throughout the campus.  This position reports suspicious or hazardous situations, provides general security and patrol and performs proactive patrols on foot. This position may utilize only non-police vehicles, may staff security posts and will enforce parking regulations. This position will have daily contact with members of the university community to include students, parents, staff, faculty, and visitors to give information/directions, take reports, and provide assistance.

The shift for this position is 5 pm-1:30 am. The pay rate is $22.50 plus shift differential up to $1.75 per hour.
 

Duties and Responsibilities

Transport Passengers:

Provide safe and proper transport of passengers in concert with VU safety guidelines and policies. Follow all local, state, and federal laws regarding proper operation of shuttle vehicles. Maintain a thorough knowledge of all routes to include Vanderbilt garages, major streets, landmarks, etc. Maintain vehicles according to defined standards (inspections, cleaning, fueling, and logging of transports). Report accidents observed or suspected violations of Vanderbilt policies, safety hazards and/or unusual incidents to the Manager. Provide customer service as required and assist disabled passengers when necessary.

Patrol/Stationary Post:

May be assigned to a fixed security post and will perform specific tasks and assignments defined for the post. May be assigned to traffic mitigation, and/or parking enforcement. May be assigned to proactive patrols of facilities, grounds, parking lots and garages to check for safety and security hazards.  Enforces fire lane loading and handicap parking including towing vehicles as necessary. May lock and unlock facilities or areas.  May be assigned to monitor non-violent psychiatric patients.

Community Oriented Policing:

May serve the community through proactive security post assignments or patrol functions including self-initiated activities. Develop rapport with members of the university community as well as surrounding areas; participates in community relations activities. Assist community members as necessary. 

Calls for Service:

May respond to non-police emergency calls to include but not be limited to the following: alarms (fire, general security), hazardous material spills and leaks, and pedestrian or vehicular traffic control. May be required to assist in controlling, de-escalating, or restraining combative and/or violent patients as requested by medical personnel.  May provide back-up and assistance for other officers within guidelines specified in department policy and procedures May respond to general security or safety hazard calls for service as directed and maintains familiarity with personal protective equipment including protective suits and N-95 respirators. Maintain knowledge of the Institutional Disaster Plan. May provide appropriate internal and external disaster assistance according to Departmental, University, and Medical Center policies and procedures. May provide walking escorts as necessary.

Investigation:

May be assigned to investigate and write reports for non-criminal activities according to established procedures.

Special Events and Assignments:

May provide security for events such as athletic, concerts, speakers, visiting dignitaries, commencement and numerous other social activities where personnel may be required to provide crowd control and maintain order. May assist with annual parking permit registration.

 

 Qualifications

High School Education or GED is required. At least 18 years of age is required. Excellent customer service and communication skills is necessary. Demonstrated self-restraint in challenging and/or difficult situations is necessary.   Ability to operate computerized equipment and a two-way radio is necessary.  Demonstrated problem solving skills is necessary Must have and maintain a valid driver's license and a satisfactory driving record.  Vanderbilt University engages a third party to provide up-to-date notifications regarding negative changes to motor vehicle records. Completion of VUPS training within 30 days of hire is required*. This includes: De-escalation, Pressure Point Control Tactics, Asp Baton, pepper spray, or similar training CPR and AED certification Security officer training

*Note: this training is completed within the first 2 weeks of training. In some cases, if someone missed a few days of training they must have it completed within 30 days. 

Physical Requirements:

Transportation Safety Officers must be able to:

Sit and stand for long periods. Walk, climb, and lift. Meet written departmental standards on appearance/grooming. Pass a thorough background investigation. Must obtain immunizations and medical tests as required to be able to work in patient care and high-risk areas.

Working Environment:

Required to work varying shifts including nights, weekends, and holidays as assigned. Must be able to work in inclement weather and various weather extremes. May encounter such things as hazardous materials, infectious diseases, blood-borne pathogens, steam, car battery acid, loud noises, smoke, and fire. Must correctly use a TB Mask and other precautionary equipment.  May encounter physical danger from violent patients, suspects, and others.

 

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