About Rising Ground
Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City.
About the Role
The Travel Coordinator will be responsible for the overall coordination and request of the travel arrangements needed to reunify a person supported with his/her sponsor. The Travel Coordinator will also coordinate any other travel arrangements needed for the person supported during their placement at Rising Ground. The Travel Coordinator will supervise travel staff in the program.
Responsibilities Directly supervises a team of twenty-two (22) Travel team members in the Unaccompanied Children (UC) program.Ensures that all travel needs are planned, organized, and executed in a timely manner.Provides monthly group and individual supervision of the travel team.Submits travel requests with MVM to secure discharge travel arrangements for the person supported. This includes reviewing the reunification sheet, transportation dashboard and transportation summary to submit transportation requests into the Box.Contact MVM Command Center to verify if travel arrangements were made for person supported.For age redetermination or age out cases, obtains a suitable ticket for person supported and staff escort that is cost-effective for the agency, via internet searches on various airline sites.Connects with the Case Manager and Lead Case Manager to ensure all outstanding FFS recommendations have been fulfilled, portal exits are completed, and request of weekend submissions.Coordinates with the Travel Team members in transporting the person supported to their sponsors, as needed, to locations two-hour radius from the residence of the person supported.Maintain open communication with the directors of travel, residential management, medical team, and case management team.Create daily assignments and update as deemed necessary for the travel team listing the duties including vehicle inspections, medication pick up, pick up and drop off discharge packets and personal belongings, appointments, and additional driver duties scheduled for the day. Email the medical team of the person’s supported approval from FFS to verify medical clearance to proceed with travel arrangements.Print, prepare, and file the Predischarge Checklist, in addition to the Itemized Discharge Checkoff List. Confirm the primary sponsor verification, medical clearance, collection of discharge packets, if PRS is in place and active (when applicable) for the person supported.Review, prepare, and submit monthly AMEX statement to the finance department for Passage of Hope (POH), i.e. purchases of age out and age redetermination flights, food purchases, and luggage.Communicate with the sponsors to coordinate local travel arrangements within a two-hour radius from the person’s supported residence.Participates and attends all required program related meetings and conferences.Works effectively with other professionals in the field. Awareness of issues affecting the person supported, i.e. AWOL risks, 1 to 1 supervision.On call evenings and weekends to support the day travel coordinator and other travel members as needed.Performs other duties as assigned. Qualifications College degree preferableTwo years of experience working with youth in a residential setting.Knowledge of child welfare and immigration related legislation. Excellent verbal, written communication, and organizational skills are essential.Proficiency in the Microsoft Office is a must.Bilingual (English/Spanish) a must.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Supervisory Responsibility
Yes
Work Environment:
Field/Corporate Office
Position Type/Expected Hours of Work:
This is a full-time position with an annual salary of $70,572.81. Days and hours of work are Monday through Friday in our Harlem Office at 317 Lenox Avenue, New York, NY. Work hours options are 9:00 am - 5:00 pm from either Sunday-Thursday or Tuesday- Saturday.
Additional Requirements:
Authorized to work in the U.S.Ability to work in-person in New York City (NY) for at least 3 days or more per week.Ability to travel to other Rising Ground sites (if required)
Our Commitment to Diversity, Fairness, and Belonging
Rising Ground is comprised of unique and valued individuals who together make the organization effective in assisting the children, adults and families who come to us for support. We believe that only when all employees contribute fully as their true selves can Rising Ground's true strength, vision, and values come to fruition. We recognize the ubiquitous social biases and structures that impact and shape the experiences of all people, including our own staff and people supported. Among the many biases present in our society that shape our personal and professional experiences race, gender, sexual orientation, and gender expression are all factors that can present hurdles. As such, Rising Ground is committed to being an anti-racist and inclusive organization that will actively strive to overcome both systemic and interpersonal biases that perpetuate oppression.
Equal Employment Opportunity Statement
It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.