Job Description

The primary responsibility of the Travel Program Manager is to ensure the efficient operation of the travel program for travel and support the various teams running internal or external events.  This position will need to work closely with stakeholders to ensure that the process is executed to benefit the company.

Key Responsibilities

Management of key vendor contracts at competitive rates for a company of AAP’s size and scopeTravel Management Company & Online Booking ToolAir, Hotel & Rental Car ContractsProactively vendor management Air, Hotel & Rental Car Vendor RelationshipsSupport key business groups doing group travel or holding events for groupsCustomer Experience Team responsible for sales incentive trips and national sales meetingsSource & Contract hotel(s) for any Meeting and Travel for 10+ peopleCoordination of billing arrangements & rooming lists for Field & Corporate Meetings or Travel of 10+ peopleTriage and manage Travel Department InboxResponsible for Traveler Safety & Risk Management and travel emergencies while an employee is travelingManage Travel Procedure & assist Risk & Compliance with updates when neededAssist employees with general travel & travel document questionsForecast overall travel spendWork collaboratively with P-Card team to ensure compliance with T&E ProcedureOther duties as required

Key Qualifications and Skills

Bachelor’s degree preferredA minimum of 5 years of progressively increasing responsibility in the Travel management fieldUnderstanding of category management and supplier relationship management principles and applicationStrategic orientation, inquisitive, comfortable with ambiguity, and self-motivated to identify trends and improvement opportunities aligned with business objectives and strategic plansAbility to build effective relationships, influence peers and key stakeholders, and built consensusExcellent verbal and written communication skills with the ability to tailor messages to the given audience, present information in a clear and concise mannerStrong problem solving and analytical skills with ability to extract key themes, determine root causes, develop creative solutions, and craft concise messagesAbility to prioritize, organize, and multitask in a flexible, fast-paced and challenging environment

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