Job Purpose & Scope Ensures the ACH transactions associated with ACH origination are processed in a timely and accurate manner. Essential Job Functions + ACH: + Performs functions related to ACH Origination files from various systems, including but not limited to, receiving and processing daily files for business customers and internal bank departments, processing notification of changes and returns. + Verifies files to protect bank liability. + Meet established deadlines for ACH processing windows. + Balances and submits ACH files to Fedline. + Assist ACH Originators with processing and file related questions. + Other: + Processes foreign currency orders for branches. + Maintains daily log sheet of all activity, balances ACH files, makes appropriate online entries, mails confirmations to customers and maintains all record keeping. + Processes document imaging. + Provides excellent customer service to internal and external customers. + Maintains good punctuality and attendance to work. + Follows Bank policy, procedures and guidelines. + Performs other duties as assigned. Knowledge, Skills & Abilities + Ability to manage multiple tasks at one time and perform effectively in an environment involving high-risk functions and daily deadlines, high transaction volumes and large transaction amounts. + Ability to organize work and maintain attention to detail. + Ability to develop and maintain positive and effective working relationships with others. + Ability to demonstrate excellent and effective customer service skills. + Ability to communicate effectively both verbally and in writing. + Ability to complete accurate, thorough and timely work. + Skill in using computer, including Microsoft Word and Excel. Basic Qualifications + High School Diploma or equivalent required. + Minimum of one (1) year of related work experience and/or specialized training preferred. + Minimum of one (1) year of work experience with computers, including Microsoft Word and Excel required. + Knowledge of NACHA Operating Rules preferred. Job Expectations Job Expectations: O perate customary equipment and technology used in a business environment, with or without accommodation. Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time. EEO Statement Bank OZK is an equal opportunity employer and give consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.