Position: Transaction Risk lnsurance - Administrative Manager 

Location : Barcelona 

Report to : Head of International TRI 

We will not accept any CVs via agencies.  

Tokio Marine HCC   

Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, Ireland, and other exciting locations. With the strength and stability that comes from being a member of the Tokio Marine group, and more than fifty years of growth, profitability, and stability, we offer important insurance products that most people don’t even know exist.  Our products allow our customers to take on opportunity with confidence. 

Just as we invest in our company, we invest in our employees’ careers. We provide our employees a collaborative and rewarding environment within which to gain the knowledge, skills, and experience that lead to a rewarding career.  In turn, our competitive salaries, attractive benefits, and potential for career growth allow you to take on opportunity with confidence.” 

About the role: 

As the TRI Administrative Manager, based in our Barcelona office, you will form part of a dynamic team of professionals that focus on developing our global Transaction Risk (TRI) business. You will directly report to the Head of TRI International and perform traditional administrative tasks supporting the team’s business development goals. You will be key in helping to build profitable relationships with brokers and insureds and your role will fully support and comply with the company’s objectives and standards. 

Key Responsibilities:   

Recruit, train and develop TRI administrative team members.  

Supervise the TRI administrative team, overseeing the planning, organization, and coordination of their work to ensure high-quality standards and timely service delivery. 

Lead and perform a wide range of administrative tasks, providing comprehensive support to the TRI team. 

Oversee and contribute to the monitoring and tracking of submission & bound flow, ensuring accurate real-time data entry in Pega and the E-log. 

Produce periodic and ad-hoc reports and presentations to aid decision-making. 

Supervise and assist with file maintenance, including legal compliance and reinsurance audit tasks (e.g., filing correspondence and documents, preparing presentations, records, spreadsheets, and databases). 

Maintain a proficient knowledge of the E-Log and Pega system and a solid understanding of the TMHCC branches and service companies to make informed decisions regarding premium and fee invoices, taxes, assist in collecting outstanding payments, and liaise with brokers and the accounting and compliance department. 

Foster close communication between the TRI Underwriting Team and the TRI Administrative Team. 

Identify opportunities for business improvements across all layers of the TRI operating model, including process standardization, optimization of processes and controls, and improved data management. 

Facilitate tasks for underwriters and underwriting assistants by maintaining accurate, updated templates for preparing NBIs, RI Slips, and other relevant documents. 

Monitor BDXs, invoices, and payments. 

Supervise that TRI marketing materials are up-to date, manage the maintenance of the contacts list and coordinate the Xmas gifts’ delivery. 

Coordinate a yearly team building event. 

Participate in special projects as required. 

Skills And Competencies Required:   

Experience in an administrative position 

(BA or MA) Degree  

Fluent in English (high level) a must.  

Word and Excel (Expert level) 

Reliable and dedicated team player with a strong sense of accountability   

Strong analytical, numerical, and organizational skills with the ability to effectively manage multiple tasks. 

Capable of working independently with minimal supervision. 

Detail-oriented, with a strong focus on quality. 

Customer-oriented, providing excellent support to both clients and colleagues. 

Motivated and solution-oriented individual with a commitment to continuous improvement, who brings confidence to their work 

Skills And Competencies Preferred:   

Fluent in any additional languages a plus. 

The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.  The Tokio Marine HCC Group of companies is an equal opportunity employer.  Please visit www.tmhcc.com for more information about our companies. 

In accordance with the provisions of the local regulations, candidates may be required to provide an extract from their criminal record at the end of the recruiting process. This document, issued by the authorities, must not be older than three months. Such a document will be requested with the aim of carrying out a character check on candidates, bearing in mind the area of activity of our establishment and more particularly the tasks described in the job description.

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