Sandvik Mining & Rock, the leading global supplier of equipment and tools, service and technical solutions for the mining industry, currently has 1 opening for a Trouble-shooter in our Outbound Department Dock on our Mid shift (10:00AM- 7:30PM) at our warehouse in Romeoville, IL.

A Troubleshooter will be responsible for processing Inbound/Outbound orders, working within the guidelines of all established policies and procedures across internal and external stakeholders. You will need to perform in accordance with established targets and objectives, including but not limited to, productivity, quality, attendance, safety and on time shipping performance.

MAIN RESPONSIBILITIES:

Responsible for the timely completion of Inbound/Outbound shipments and coordinate with both the transportation team and/or warehouse team for the timely completion of shipmentsCommunicate regularly with the Operational Leadership team and Process Controllers regarding manifest completion and shipment statusVerify and stage orders to the correct gateways, shipping methods and destinations.Help with resolving issues from customers and vendors via email communicationCorrect faulty LPNs and update item attributes, including but not limited to item dimensions, customer addresses, and tracking informationWork to resolve problem Inbound/Outbound shipments promptly utilizing systems/reports to close manifests before carrier cutoff timesTroubleshoot any errors, including quality, and coordinate with impacted departmentsAssist Operational Leadership in directing warehouse associates with work assignments and tasksCreate, file, and close documentation for every shipment that is loaded or delivered dailyInvestigate open orders in good-wards and in-transit statusParticipate in continuous improvement projectsWarehouse administration and housekeepingOther duties as assigned by supervisor/management

Experience and Required Competencies:

Ability to use RFT, Warehouse Management System, Badge related systems and other warehouse systems as assigned.Previous experience in a transportation environment including domestic, import and export shipmentsForklift driving experience/certificationExcellent verbal and written communication skillsStrong organizational skills and attention to detailExcellent time management skills with a proven ability to meet deadlinesProficient with Microsoft Office Suite or related software.

Required Competencies

Experience in Warehouse/Distribution/Supply Chain. Excellent administrative and computer skills.

How to Apply

For immediate consideration, please apply online at http://www.sandvik.com/careers/ for the Troubleshooter position

Sandvik is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources. Sandvik also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.