Job Description An employer is looking for a Network Problem Analyst to sit at Fort Meade, MD. This person is going to be responsible for gathering trend data and identifying Key Performance Indicators. From there they will need to determine areas of improvement or critical failures to develop the trend analysis. Some functions include analyzing network outages, incidents, and events, developing trend reports, and participating with the companys incident and problem management teams and working groups to assist with remediation of these issues. This person will need to be comfortable working alone while coordinating meeting and supporting presentations based on this analysis to Stakeholder and Senior Managers. Compensation: $40/hr to $48/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Active TSSCI Prior experience analyzing network trends like outages and creating a trend analysis from it Bachelor's degree in a relevant technical discipline and 4+ years of overall related experience. 4+ years of additional related years of experience is accepted in lieu of a degree. Experience with the ITIL fundamental like Problem and Change management Experience creating visual data models using excel (pivot tables, charts, etc) Must have experience in providing support and high level briefings to the customer. DoD 8750 certification at IAT level II, like Security+ce. Ticket Management System experience (preferably GTMS or ITSM) ITIL V3 Foundations or ITL V4 Experience briefing Senior Leaders null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.