Oahu, USA
4 days ago
Turndown Attendant - On Call-3

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A luxury Oahu resort on the island's sunny Western Coast. Join us in Ko Olina and find your very own place of joy. Our beachfront island Resort sits on Oahu’s wild and rugged western coast, where vast ocean views and lively pools and lagoons provide the setting for an unforgettable adventure. Take the family for a ride on an outrigger canoe, splash around in the turquoise waters of our white-sand beach, play a round of golf as you weave through waterfalls at Ko Olina Golf Club, or spend the day reconnecting with your inner self at Naupaka Spa & Wellness Centre.

The Turndown Attendant services guest rooms and guest housekeeping requests and is responsible for their overall comfort level. This is an afternoon into evening shift.

BASIC PURPOSE: Provides a comfortable evening environment in Guest Rooms by cleaning and refreshing the room in the early evening and preparing the room for the guest to sleep in.

Hourly Rate:

ESSENTIAL FUNCTIONS:

Has a set number of occupied rooms to clean during a shift.  Removes used towels and replaces them with clean ones from the Linen Closet.  Wipes down any wet services in the bathroom. Folds any clothing left in room and places it in appropriate spot.  Removes Room Service trays, dishes and carts to service landings. Closes drapes, reduces lighting, turn music on softly and prepares bed. (65%) Restocks used amenities such as shampoo, lotions, cotton balls, stationery and pens. (5%) Prepares unoccupied rooms for turndown for arriving guests. (10%) Performs full Room Attendant duties in occupied rooms and late check-out rooms when needed. (10%) Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. (10%) Works harmoniously and professionally with co-workers and supervisors. (10%)

NON-ESSENTIAL FUNCTIONS:

Assists with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant, Desk Attendant and House Attendant.

KNOWLEDGE AND SKILLS:

                        Education:                

                        Experience:               

                       

Skills and Abilities:   Ability to read, write and speak English.

No. of employees supervised:           Zero

Travel required:                                None

Hours required:                                Eight hour shift; scheduled days and times may

vary based on need.

ENVIRONMENT

Physical Job Requirements

(for essential functions only)

Lifting/Pushing/Pulling/Carrying                Describe the type(s) of required lifting,

                                                                                                pushing, pulling, and/or carrying to include objects,

                                                                                                weights and frequency

10% - 15% of shift - Pushes or pulls a cart weighing up to 50 pounds for up to 150 feet in one trip. Pushes vacuum while cleaning room and pulls vacuum for distances of up to 150 feet in one trip

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

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