<< Back to Careers UC Programmer

Gauteng
UC Programmer
R28 000

 Key responsibilities:

·         Responding to calls logged by clients

·         Providing remote/telephonic support

·         Scheduling site visits within a client’s Service Level Agreement Mean-Time-To-Respond time

·         Resolving an issue within a client’s Service Level Agreement Mean-Time-To-Repair time

·         Understanding each client’s Service Level Agreement contract and adhering to the required service

·         Scheduling and completing preventative maintenance. 

·         This includes compiling full maintenance reports after work are completed

·         Advanced fault-finding

·         Comprehensive knowledge of wiring, cable termination and best practice

standards

·         Video Conferencing and Audio-Visual Equipment Configuration

·         Preparing properly before attending to a site

·         Liaising with suppliers and senior staff to resolve issues

·         Doing installations when no Field Service work is required

·         Programming of Crestron and Extron control systems for Boardroom installations

·         Being available to work overtime when required

·         Being available to travel for work when required

·         Being on stand-by when required

·         Completing training when not attending to a client

·         Be willing to assist as On-Site Technician when needed at certain customers

·         Must be able to work and report without direct supervision

 

Key requirements:

·         Matric Essential

·         A minimum of 2-4 years audio visual experience

·         Strong knowledge of Audio-Visual systems

·         Crestron and Extron programming non-negotiable

·         Basic Room control experience.

·         Audio experience including basic DSP programming

·         Video Routing and switching experience

·         Video Conferencing endpoint experience – Polycom, Avaya

·         Proof of technical skills

·         Must have valid Driver’s license & own vehicle

 

 

The incumbent must demonstrate the following skills:

·         Good time management essential

·         Good planning skills

·         Strong attention to detail is essential

·         Good communication skills

Posted 2024-09-05

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