UCCC Program Assistant I Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4794486) Apply  UCCC Program Assistant I Salary $52,344.00 - $70,008.00 Annually Location Denver Metro, CO Job Type Full Time Job Number LAA-00124-01/25 Department Department of Law Division Consumer Protection Opening Date 01/21/2025 Closing Date 1/30/2025 11:59 PM Mountain FLSA Determined by Position Type of Announcement This position is open only to Colorado state residents. Primary Physical Work Address 1300 Broadway, Denver, Colorado FLSA Status Non-Exempt; position is eligible for overtime compensation. Department Contact Information Susie Esparza at 720-508-6539 or susie.esparza@coag.gov Hiring Pay Rate Salary note: Although a salary range is listed, salary will be set commensurate with the successful candidate's qualifications and in compliance with the Equal Pay for Equal Work Act. How To Apply Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed. + Description + Benefits + Questions Department Information Find a rewarding career making a difference: Join the Office of the Attorney General! The Consumer Credit Unit is seeking a skilled administrative program professional to join its collaborative team as the UCCC Program Assistant I. The Program Assistant I offers the opportunity to be involved in meaningful work with a team that protects the consumers of Colorado. The Program Assistant I is the front line of the Uniform Consumer Credit Unit in licensing and interactions with the people of Colorado and regulated entities. This position is best suited for someone with strong organizational skills, and who won't shy away from picking up the phone or returning calls explaining licensing requirements to businesses and the people of Colorado. If you're interested in putting your skills to work for a public service organization with impact throughout Colorado, apply today! WHO WE ARE The Office of the Attorney General/Department of Law is the "People's Lawyer." The Attorney General, Phil Weiser, was elected by the people of Colorado and is the State's chief lawyer and law enforcement official. Our vision for the Department of Law is: "Together, we serve Colorado and its people, advancing the rule of law, protecting our democracy and promoting justice for all." Our core values and commitment to diversity, equity, and inclusion, drive our actions and demonstrate our focus on being principled public servants who are innovative and better together. Visit our website to learn more:https://coag.gov/. Description of Job The Consumer Credit Unit enforces the Colorado Uniform Consumer Credit Code (“UCCC”), the Colorado Consumer Equity Protection Act (“CCEPA”), the Colorado Nonbank Mortgage Servicers Act (“NMSA”), the Colorado Rental Purchase Agreement Act (“RPAA”), the Credit Services Organization Act (“CSOA”), the Colorado Uniform Debt Management Services Act (“DMSA”), the Colorado Fair Debt Collection Practices Act (“CFDCPA”), and the Colorado Student Loan Equity Act (“CSLEA”). The work unit licenses, registers, examines, and investigates creditors and other companies for compliance, and protects consumers from unlawful actions. WHAT YOU WILL DO The Program Assistant manages and provides technical assistance and program support to the Unit’s UCCC and NMSA programs. The position reviews new and renewal applications, makes licensing recommendations, and communicates with companies regarding licensure and notification. The position handles the entry and maintenance of the database records and files for UCCC and NMSA licensing. The Program Assistant assists with logistics related to UCCC and NMSA public outreach and education as well as investigations and examinations. Duties and responsibilities include: + Reviews new and renewal applications submitted by rent to own, supervised lenders, retail sale, sale finance companies, and other statutory required entities that may be added to the UCCC unit’s supervision for completeness; + Notifies applicants of deficiencies, and recommends whether applications are satisfactory or if further review is needed; + Obtains, reviews, and maintains information regarding applicants, including corporate records and background checks as part of licensing review; + Issues and mails licenses reissued licenses; + Creates and maintains licensing files; + Processes and communicates license expirations; + Answers inquiries that are received via, mail, phone, Salesforce, or other means regarding licensing requirements, and related processes; + Serves as point of contact for calls from the public, directing callers as appropriate to the OAG website or other state, local, or federal agencies, and provides information about consumer credit and debt management laws; + Responds to license verification requests from other states; + Records and delivers licensing fees received to Department of Law Financial Services unit; + Assists in gathering information for press and Colorado Open Records Act (CORA) inquiries; + Coordinates and arranges for public meetings and educational seminars and prepares related materials; + Assists in developing and distributing educational materials, edit and modify presentations, documents, or outward facing material to comply with the Office’s accessibility requirements.; + Assists with logistical and programmatic support for examinations. Including but not limited to, travel coordination, generate reports for examiners, inform examiners of communications regarding open exams received or documents received; + Serves as a travel coordinator for the program by processing travel requests, arranging travel, and assisting on the reimbursement of travelers’ expenses; + Provides office support to program as needed, backup for the Administrative Assistant and others in the Unit as needed, and other duties as assigned including but not limited to, mail processing, visitor registration, and forwarding calls and emails to the appropriate parties. Salary note: Although a salary range is listed, salary will be set commensurate with the successful candidate's qualifications and in compliance with the Equal Pay for Equal Work Act. This recruitment may be used to fill multiple positions in the Department of Law, Consumer Credit Unit. Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights WHAT WE ARE LOOKING FOR Minimum Qualifications and Substitutions: Please document all relevant experience in detail on your application. Experience will not be inferred or assumed. Any part-time experience listed will be prorated. Experience Only: Four years of work experience providing administrative or program support, which must have included applying rules and regulations OR Education and Experience: A combination of college course work from an accredited institution AND work experience providing administrative or program support, which must have included applying rules and regulationstotaling four years of full- time work experience/education. Required Competencies: + Preferred Qualifications:In addition to the minimum qualifications, the preferred applicant will also demonstrate the following skills and experience: + Demonstrated ability to understand, explain, and apply rules and regulations + Data management skills + Strong attention to detail + Strong written and oral communication skills + Familiarity with Salesforce platform + Conditions of Employment: + Applicants must pass a thorough background investigation prior to appointment. + This unit offers flexible work arrangements. This position requires a minimum of one in office work day per week. Note: Flexible work arrangements may change at any time based on business needs. + Colorado Department of Law participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Supplemental Information HOW TO APPLY Required Application Materials + A completed State of Colorado Application: Applicants are responsible for ensuring that the application provided is fully completed and clearly describes their education, training and experience as it relates to this position. Applications left blank or marked “See Resume” will not be considered. + Resume + Cover Letter: A detailed cover letter explaining your interest in the position, any information regarding your skills, qualifications, accomplishments, etc. and how you meet the listed preferred qualifications is due at the time of application. Applicant may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution. Veteran’s Preference: In order to be considered for veteran’s preference you must attach a copy of your DD214 forms as well as any documentation required to prove disability or marital status. Your application will be reviewed by a qualified Human Resources Specialist to determine if you meet the minimum qualifications for this position. If your application does not demonstrate that you meet the minimum requirements, you will be notified that you will not proceed in the selection process for this position. If your application is rejected and you have questions, you may contact Susie Esparza at 720-508-6539 or susie.esparza@coag.gov (daisy.zepeda@coag.gov) . Assessment Information: Colorado Revised Statutes require that all state employees be hired and promoted through comparative analysis of merit and fitness. Upon meeting the minimum qualifications, the next phase of the process is typically a structured application/resume review by a panel of subject matter experts against the job duties and/or preferred qualifications in this job announcement to determine technical competence, depth and breadth of experience and potential job fit. + Technical Competence – Technical experience as it relates to the duties outlined in this job announcement. + Depth and Breadth of Experience – Experience that covers multiple areas outlined in this job announcement and demonstrates the level of responsibility assigned. + Job Fit – Experience will be evaluated to determine how well experience aligns with and meets the business needs of this position. Current experience is preferred. It is imperative that the “Work Experience” section of your application is complete and specifically addresses your qualifications, experience, work product, and accomplishments as they relate to the Description of the Job, Minimum Qualifications, and Preferred Qualifications as listed above. Failure to include adequate information or follow instructions by the closing date may result in your application not being accepted and/or may affect your inclusion in the final pool of eligible applicants as the materials may be used to identify a top group for additional assessment or establish an eligible list for referral to the hiring manager for final consideration. Appeal Rights: If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director. An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email, US Mail, faxed or hand delivered within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action. For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board go tospb.colorado.govor refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8,Resolution of Appeals and Disputes, at spb.colorado.govunder Rules. WHY WORK FOR US We Embrace Flexibility We aim to produce outstanding work product for our clients, be efficient with our time, and support each other as team members – which also means we embrace flexible working arrangements when and where possible. We Are Committed to Diversity, Equity and Inclusion At the DOL, our commitment to DEI is thriving. We know that we are better together when our differences are valued and everyone is inspired and empowered to contribute. As such, we strive to provide a safe environment where individuals feel valued and respected for who they are; demonstrate a behavior and mindset where differences are welcomed, and individuals are treated equally and empowered to do their best work; and promote growth and innovation through a diverse workforce. We empower an active Diversity Equity & Inclusion Impact Team that creates approaches to ensure safe spaces and a culture supportive of people being their authentic selves, hosts events and programs on DEI areas important to our employees, enables development and sustainability of resource groups that give a voice to historically marginalized populations, focuses on retaining our incredible talent, and more! If your professional goals include promoting growth and innovation with colleagues who recognize that we are better together when our differences are valued and respected, then DOL is your place to be! We Have Strong Core Values Our core values drive our actions. At the Department of Law, we are: 1) principled, maintaining the highest ethical standards, rigorous legal analysis, and careful evaluation of facts; 2) public servants, who are always ensuring our work is not about us, but instead is about the people of Colorado; 3) innovative, by seeking to identify the best approach, make deliberate decisions, and look to improve; and 4) "better together," by working to support each other and collaborate. We are Committed to Developing our Employees We are deeply invested in our talent and regularly provide meaningful opportunities for personal and professional growth through training and coaching. Further, our professional development and performance goal setting process is collaborative and ongoing, and aimed at helping our employees grow and succeed. We Offer Excellent Benefits In addition to the comprehensiveState of Colorado benefits package (https://stateofcoloradobenefits.com/) including competitive medical and dental health plans, employer-paid life insurance, paid holidays, retirement plans with Colorado PERA (https://www.copera.org/members/retirement-benefits) , and vacation and sick leave earned each month, there are many other unique benefits that we offer, including: + Medical (https://www.colorado.gov/pacific/dhr/medical) anddental (https://www.colorado.gov/pacific/dhr/dental) health plans + Employer-paid life insurance + Paid vacation and sick leave earned each month + 11 paid holidays per year + Public Service Loan Forgiveness (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service) – A borrower may qualify for forgiveness by making 120 on-time payments while employed full-time in public service, if they have certain kinds of federal loans in a qualifying repayment plan + Free access to an on-site fitness center + Strong, flexibleretirement benefits (https://www.copera.org/sites/default/files/documents/5-112a.pdf) including 401K and 457 plans + Distinctive career advancement opportunities throughout the State personnel system + Excellent work-life programs, such as flexible work schedules, professional development opportunities, and an employee discount program To learn more about our benefits visit: https://www.colorado.gov/dhr/benefits. The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. The Department of Law is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Julie Christopher at hr@coag.gov. The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon. 01 DOL: Residency: Applicants for State of Colorado classified positions must be current residents of Colorado. Are you a current resident of the State of Colorado who can provide proof of Colorado residency? + Yes + No 02 DOL: A resume and cover letter are required along with the completed employment application. These documents can be submitted using the "Attach" feature. Please confirm that you have submitted all required documents. Applicant may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution. + Yes + No 03 Please describe your work experience applying rules and regulations. Include the name of the organization and the rules and/or regulations you were required to apply. Experience described must be included in the Work Experience section of your application. Required Question Employer State of Colorado Address See the full announcement by clicking the "Printer" icon located above the job title Location varies by announcement, Colorado, -- Website https://careers.colorado.gov/ Apply Please verify your email addressVerify Email