We are seeking a talented UK Program Manager to join our team at Marsh. This role will be based in London. This is a hybrid role that has a requirement of working at least three days a week in the office.

As a global leader in insurance broking and risk management, Marsh helps clients succeed by defining, designing, and delivering innovative, industry-specific solutions to effectively manage risk. The UK Program Lead will play a critical role in the implementation and execution of Marsh’s largest and most impactful transformation to date, serving within Operations & Technology as part of the Placement & Policy Management (PPM) program.

We will count on you to:

Manages projects end-to-end, to deliver business outcomes. Works with the Operations Leaders and business stakeholders to manage business and technology scope of projects – will focus on business processes, supporting technology capabilities, recommending and implementing changes to ensure solutions are aligned to business strategiesActs as SME for engagements in the areas of project management, solution development, the relevant insurance domain, and quality assurance.Works closely with the project stakeholders and is able to think strategically about how technology applications fit within the overall business needs and priorities.Coordinates and plans with interdependent teams across Business, Operations, Technology, and project management team.Works with other project managers to improve the capabilities while managing adherence to procedures and standards.Ensures projects follow the Initiation, Execution, and Transition & Value Capture phases in accordance with Marsh’s Project Delivery LifePrepares and tracks budgets, project plans, and staffing plans.Ensure early detection of project issues and risks with early identification of mitigation strategies and stakeholder communication and engagement.Maintains project program and financials using Marsh’s standard system for project trackingBuilds, drives, and manages relationships with our senior internal business leaders and ensure their continued alignment, engagement, and achievement of business outcomesProvides project and program status to executive management providing recommendations as needed.Engage with key stakeholders including vendors where key delivery areas are outsourced.

What you need to have: 

PMP, Prince2, AgilePM preferred or managing agile technical deliveryConfident stakeholder engagement: Regularly interfaces with internal senior management and client executive level personnel, as well as identifies global subject matter experts on the project at hand.Manages highly complex, broad, and/or multi-year projects end-to-end to deliver business outcomes, ensuring that the project is completed on time, within budget, and to a high level of client satisfaction.Develops detailed, robust, high-quality project plans including resources, scope, schedule, cost, assumptions, dependencies, etc. for large scale, complex projects.Significantly recognizes the impact of even the slightest scope changes and how that may affect tasks and assignments in the future and adjusts project plans and communicates accordingly.Acts as the first responder to risk, exposures, glitches etc. to projects and acts quickly either directly or by notifying supervisors or potential pitfalls and recommends solutions.Negotiates resource requirements with responsible management when faced with conflicts in priorities.Assists in the exploration of intricate solutions to highly complex business requirements for project.Serves as the subject matter expert in the project functionality being provided, the business domain being served, and the project planning tools used.Delegates work to and guides professional and support staff, ensuring adherence to departmental standards and procedures.Reviews, mentors, and coaches lower level professional and support staff.Proficiency in project management tools and software; Proficiency with Microsoft Office Suite, PowerBI, PlanView, ProjectPlace, ADO

What makes you stand out:

A proven track record of individually delivering and managing complex change and transformation projects and their associated benefits to agreed deadlines and budgetsExperience to build strong partnerships with key senior executives and project sponsors down to project teams and clientsExperience working in an ambiguous environment with unclear project goals and objectives and translating them into clear deliverables to the businessExperience challenging, where appropriate, at all levels up to the Executive, to ensure a clear view on the desired business outcome and a timely focus on relevant issues.An audience awareness and the understanding of how to effectively negotiate with key stakeholders and deliver a win – win solution to difficult situationsThe ability to quickly identify at any given time the progress and risks across multiple project portfolios and understand the action that needs to be applied

What qualifications are preferred but not required?

A proven track record of individually delivering and managing complex change and transformation projects and their associated benefits to agreed deadlines and budgets

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

#Hybrid

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.