Position Information Position Information

Position Availability: Position Title: ULC Student Assistant (FWS) Requisition Number: 0406073414 Location New York City Position Type: Student Department: CA/University Learning Center Responsibilities: The University Learning Center (ULC) provides one-on-one tutoring to all New School students. Our Administrative Assistant is part of a fast-paced front desk team, especially during midterms and finals, that provides customer service and support to students, tutors, and a small staff.

The New School is strongly committed to diversity and inclusion in the workplace and particularly seeks applications from members of underrepresented groups, as well as candidates who share this commitment.
Responsibilities include, but are not limited to, assisting students, faculty and staff with requests (in-person, via email, online chat), including: Check-in and scheduling assistance ULC policy clarification Troubleshooting minor tech issues, such as connectivity/audio issues, etc. Direct students to the appropriate New School office(s)

Update spreadsheets to track confidential information, including: Student attendance Scheduled appointments Cancellations/Missed appointments Open sessions Monitor and update Google calendar and online scheduler (WCONLINE) Compose emails and announcements to students, staff, and faculty Maintain office space – stock and clean front desk/tutoring areas, tend to plants, etc. Assist in designing, updating, and/or distributing flyers Other tasks as assigned Tutoring is hybrid with both online and in-person sessions.
Work Mode: Hybrid Minimum Qualifications: strong communication, attention to detail, and problem-solving skills comfortable working in a fast-paced, collaborative environment friendly demeanor and a positive attitude experience working with Google Drive and Microsoft Office Suite Federal Work Study strongly preferred

Preferred Qualifications: prior office experience preferred experience working with ESL students a plus experience working with Adobe Suite (especially InDesign) a plus

Job Family: University Writing Center Posting Date: 09/04/2024 Closing Date: Open Until Filled Yes Supplemental Questions

Required fields are indicated with an asterisk (*).

Optional & Required Applicant Documents: Required Documents Resume/CV Cover Letter Optional Documents Federal Work Study award letter