Unclaimed Property Specialist

BCforward is currently seeking a highly motivated Unclaimed Property Specialist for an opportunity in Phoenix, AZ / Hybrid

Position Title: Unclaimed Property Specialist

Location: Phoenix, AZ / Hybrid

Anticipated Start Date: ASAP

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 6 months with potential to long term

Job Type: [CONTRACT], [On-site] / [Hybrid]

Pay Range: [$15/hr] - [$18/hr]

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Job Description:

Manning the Unclaimed Property Hotline The first contact and the liaison between Unclaimed Property and its current and potential clients. This position takes ownership for effectively solving customer issues, complaints and inquiries. Specific duties include: Managing inbound calls in a timely manner Following call CENTER "scripts" when handling different topics Identifying customers' needs, clarify information, research every issue and providing solutions Document Control Retrieving, classifying and organizing forms and correspondence, specific tasks include: Sign for incoming registered or certified mail Sort and Distribute mail Produce digital copies of documents for retention purposes Keep records of incoming packages Collect and prepare correspondence to be mailed Correct and forward misdirected mail Arrange for express delivery when needed Data Entry Quickly and accurately capturing information, specific tasks include: Transfer data from paper formats into computer files or database systems Type in data provided directly from customers Verify data by comparing it to source documents Update existing data Retrieve data from the database or electronic files as requested Sort and organize paperwork after entering data to ensure it is not lost

Skills Required

Manning the Unclaimed Property Hotline Document Control Data Entry

Experience Required

2 years of combined Office, Data Entry, and Telephone Education Required High School Diploma or Equivalent

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 228362 when responding to this ad.

Get job alerts by email. Sign up now! Join Our Talent Network! Job Snapshot Employee Type Contractor Location Phoenix, AZ (Onsite) Job Type Admin - Clerical, Customer Service Experience Not Specified Date Posted 08/23/2024 Apply to this job. Think you're the perfect candidate? Apply Now