KEY OBJECTIVES

This position serves as an integral member of the Operations team by supporting our Underwriting team with basic underwriting responsibilities and operational tasks. This individual will be responsible for providing day to day service performing tasks including, but not limited to:

Policy maintenance and servicing of accounts Resolve basic underwriting issues by executing workflow procedures to ensure that brokers have a superior service experience Provide quality service in accordance with published business unit service level agreements Collaborate with both internal and external customers Utilize Excel to capture and organize data and reporting Document workflow procedures and processes. 

MAJOR DUTIES & RESPONSIBILITIES

Handle Policy Issuance and Change Requests. Provide support to underwriting by performing a variety of data collection, file preparation and documentation storage related tasks Perform other essential duties and special projects as assigned including but not limited to System Testing, Data Entry, etc.

QUALIFICATIONS & EXPERIENCE

Minimum 1-year experience in a related positionExhibit excellent oral and written communication skillsPossess strong team orientation Ability to work in a fast-paced environment, independently with moderate guidance and supervision.Established proficiency in the Microsoft office suite including Outlook, Excel, and Word Ability to use other business-related software, systems, and automated tools      Proven results oriented and driven.