About Acrisure:

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Job Summary:

The Underwriting Assistant (UA) will provide support services to the underwriting department. Under the supervision of a department manager and associated team members, the UUA receives, evaluates, and processes electronic files and other data sources into the applicable computer systems.  The UA will comply with all policy and procedural requirements. 

To perform this job successfully, an individual must be able to perform each primary responsibility satisfactorily.  The requirements listed below are representative of the knowledge, skill, and /or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job responsibilities.

Primary Responsibilities:

This position provides a variety of administrative, data entry and information processing services revolving around the support to the policy services and underwriting operations.

Policy Services

Process policy data and documents, maintain spreadsheets if required

Underwriting

Distributes electronic files and documents onto server storage, policy management system, document management system or other appropriate locations.

Paper Correspondence

Processes Paper Correspondence within SUNZ standard:

Scans paper documents.

Files documents in document management system.

Policy Services and Underwriting Procedures

Understands and adheres to SUNZ policy services and underwriting procedures.

Files all documents in the document management system and where appropriate.

Provides Quality Assurance on a monthly basis to including without limitation, merging electronic and paper files onto the server and document management system, when applicable.

Understands the functionality of all policy services and underwriting systems (automated and manual) and utilizes these systems as required.

Project Participation

Participates in policy services and underwriting and/or company projects as assigned.

Teamwork

Works collaboratively internally and externally to achieve SUNZ goals.

Provides input and feedback to Policy Services and Underwriting team members and managers for continuous process improvement.

Fills in for other team members to ensure business continuity during peak periods and/or when team members are unavailable. 

Job Competencies

Proven success in the following job competencies:

Oral and Written Communication

Demonstrates excellent oral and written communication.

Is able to communicate to small groups of people, including co-workers, leadership and agency representatives. 

Effectively presents information and responds to questions. 

Writes clearly and consistently, ensuring the appropriate message is conveyed.  Demonstrates strong grammar, punctuation and spelling skills.

Problem Solving/Decision-making

Work independently and maintain contact with the appropriate insured, vendor and SUNZ staff members to ensure timely reporting requirements are met.

Summarizes information and data and communicates trends and/or significant meaning effectively. 

Planning and Time Management

Consistently plans, organizes and prioritizes a variety of tasks and responsibilities to achieve goals and objectives. 

Works to consistently improve operational effectiveness including the development and implementation of workflow enhancements.

Results

Meets task, project and business objectives within prescribed quality and time standards. Is reliable, follows-through on details and commitments.

Professional

Portrays a professional image for himself/herself and SUNZ.

Demonstrates professional behavior with regard to confidentiality and privacy internally and externally.

Creates and contributes to a positive work environment. 

Demonstrates professional behavior when dealing with change and or challenges.

Work Experience

Minimum 3 years or the equivalent of professional administrative and customer service work experience directly relating to workers’ compensation insurance or any other insurance related operation.

Education

No degree required but FL4-40 license preferred

Computer Skills

Experience utilizing the ecertsonline certificate system preferred.

Proficient in Microsoft Office applications, specifically Excel format.

Ability to quickly review, discern, sort and process a high volume of Excel files into policy management system.

Excellent written/email communication skills that exhibit a high degree of accuracy.

Physical Work Demands

Seeing/General and Close Vision

Hearing/Listening

Clear Speech- Complete

Touch: Dexterity, Hand, Finger, Repetitive Key Typing

Lifting up to 10 pounds

Pushing and Pulling

Bending

Sitting

Work Environment/Hours

Team Environment

Verbal Contact with Others

Standard Work Hours: Mon-Fri, 8:30a-5p (37.5 Hours per week) Additional hours may be needed based on business needs.

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
 

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.