Underwriting assistant Who we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. Get to know the business General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network. About the role What you need to know: Underwriting assistant (TEMPORARY 6 months) to support Financial Lines Line of Business. The role will perform business processing transactions across all ranges of complexity serving as a team resource for the resolution of escalated issues. + Drive timelines, including UW timelines, and engage them in the different products to provide the best level of service in small and middle market products. Quote timelines SLAs controls + Manage all pre-bind tasks, including: + o Submissions: clearing blocks + o Renewal process management: gathering data, updating file, working with underwriting guidelines, Brokers requirements and local renewal streaming rules. + o Book, bind and issue: creating booking instructions, reviewing reinsurance and multinational securities, FAC documentation, confirmation of coverage and uploading documents to common repository. + o Cancellation process management, direct contact with Brokers and Clients + Public tenders administration. + Manage clients and employees needs, helping by calls, e-mails matters related with issues and providing information to the appropriate service + Customer service and help to AIG Clients and brokers + Record the transactions into the AIG system + Coordination with Underwriting dept to consolidate data of different business operations in the systems. + Contact and coordination with the Shared Services to execute several admin tasks. What we’re looking for: + Experience in insurance industry (within administration or Underwriting support depts) + High School graduated required. Law or Business Administration degree will be a plus. + Fluent English skills (written & spoken) + Excellent customer service and attention to detail + Outgoing and entrepreneurial personality + Result driven We are an Equal Opportunity Employer It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of belonging We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com . Functional Area: TH - Other AIG Europe S.A. (Spain branch)