Charlotte, NC, USA
22 days ago
Underwriting Director, Business Center
Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job CategoryUnderwriting

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range$131,000.00 - $216,100.00

Target Openings1

What Is the Opportunity?The Business Insurance Business Centers centrally underwrite and negotiate renewal and new business for eligible accounts across the low to mid-sized range in Business Insurance (BI). As an Underwriting Director, BI Business Center, you are a leader within a Business Center. Using your underwriting expertise, you will lead and coach a team of Business Center underwriters to ensure underwriting and sales practices are in alignment with business objectives for a specific state/region and practice. Additionally, you will closely partner with stakeholders across BI on the execution of business strategies.What Will You Do?Lead and coach a team of underwriters, providing ongoing direction to enhance underwriting and sales production to achieve business objectives.Take responsibility for overall team underwriting quality and effectiveness.Closely partner with BI leadership to craft and implement regional and/or state-wide business strategies, taking ownership of production results and employee engagement.Leverage your underwriting expertise to participate in Collaborative Underwriting Review Evaluations (CUREs) and serve as a primary underwriting technical resource.Direct team distributor engagement to achieve new business, rate, retention, and profit goals. Regularly engage with sales partners and field underwriting to refine and execute sales processes.Provide strategic direction and support for team and take responsibility for sourcing talent, coaching, training, and performance management.Perform other duties as assigned. What Will Our Ideal Candidate Have?Seven or more years of property and casualty industry experience, preferably in underwriting. Four or more years of people management experience. Strong knowledge of underwriting and agency relationship management. Strong knowledge of Business Center operations and key financial drivers affecting regional and local office performance. Ability to influence and collaborate with internal and external stakeholders to achieve business goals. Ability to develop a team and lead by example. Ability to leverage data and analytics to drive team and overall business performance.

What is a Must Have?Six years of underwriting experience.

What Is in It for You?Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results. 

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.


If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.


Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

Confirm your E-mail: Send Email