Position: Underwriting Operations Advisor

Location : London

Report to : London Underwriting and Operations Manager

We will not accept any CVs via agencies.

Tokio Marine HCC  

Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, Ireland, and other exciting locations. With the strength and stability that comes from being a member of the Tokio Marine group, and more than forty years of growth, profitability, and stability, we offer important insurance products that most people don’t even know exist. 

Just as we invest in our company, we invest in our employees’ careers. We provide our employees a collaborative and rewarding environment within which to gain the knowledge, skills, and experience that lead to a rewarding career. Our products allow our customers to take on opportunity with confidence. In turn, our competitive salaries, attractive benefits, and potential for career growth allow you to take on opportunity with confidence.”

About the role:

We have the opportunity for an Underwriting Operations Advisor to join our successful Professional Risks Division. 

Located in our city office, the successful candidate will join an experienced operations team to support the underwriting and reporting function.

This role will be key in helping build relationships with cover holders and internal stakeholders, and will fully support and comply with the company’s objectives and standards.

Key Responsibilities: 

Underwriting Team Support  

Assisting Operations Manager with system management, enhancements and maintenance. Management and control of System data e.g currency exchange rates, users. Renewal invitation management and associated reporting functions. Management & monitoring of continuous policy renewals and liaison with the finance department and underwriters to resolve outstanding issues. Business process error monitoring. Support of reporting function by assisting Operations Manager with: Production of management reports  Production of operational reports  Compliance Reporting - SOD, ELTO etc. Undertake any other ad hoc operations activities / project work as required. 

Business Development Team Support: 

Broker onboardingCRM system changes

Binding Authority Support  

Advise on all matters relating to the processing of risk and premium bordereaux data Work with cover holders and our finance team to resolve queries.  Keep in regular contact and update underwriters and cover holders.  Assist with reporting on Excel and delivering information to relevant stakeholders. 

Skills And Competencies Required:  

Experience of working within an underwriting operations role (ideally 5+ years)Advanced Excel skills (e.g., pivot tables)Strong computer literacy and numeracy skills – e.g:  MicrosoftExcellent attention to detailExcellent administration, planning and organisational skills, including excellent time keepingCustomer Service oriented – both to external clients and colleaguesConscientious and motivated personExperience working autonomouslyExperience collaboratively with a team

Skills And Competencies Preferred:  

Experience in insurance and binder management

In accordance with the provisions of the local regulations, candidates may be required to provide an extract from their criminal record. This document, issued by the authorities, must not be older than three months. Such a document will be requested with the aim of carrying out a character check on candidates, bearing in mind the area of activity of our establishment and more particularly the tasks described in the job description.

The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.  The Tokio Marine HCC Group of companies is an equal opportunity employer.  Please visit www.tmhcc.com for more information about our companies.