The Underwriting Process Analyst in EMEA Underwriting Center plays a pivotal role in driving process optimization across all countries and lines of business managed at the Underwriting Center. The position entails conducting in-depth analyses of underwriting processes for policies managed and renewed across multiple countries and lines of business, identifying inefficiencies, and promoting standardization and best practices.
The role holder collaborates closely with underwriting teams, operations, and regional stakeholders to streamline workflows and enhance operational efficiency.
The position will report to the Underwriting Operations Manager of the EMEA Underwriting Centre.
Main Responsibilities:
Process Analysis and Evaluation: conduct comprehensive assessments of underwriting processes across various countries and lines of business, identifying bottlenecks, inefficiencies, deviations from standard processes, and areas for improvement. Standardization and Best Practices: develop and implement standardized procedures and workflows to ensure consistent and efficient underwriting operations across all countries and lines of business at the Underwriting Center. Data-Driven Insights: Utilize data analytics to identify trends, patterns, and performance metrics related to underwriting processes. Provide actionable insights to stakeholders for process improvement. Cross-Functional Collaboration: work closely with underwriting, operations, IT teams across different countries to ensure alignment of processes and procedures. Foster strong relationships with regional stakeholders to facilitate change management and process harmonization. Continuous Improvement: Implement continuous improvement methodologies to optimize processes and eliminate waste. Track and monitor the impact of process changes on overall underwriting efficiency and quality. Documentation and Reporting: create detailed process maps, workflows, and documentation to support standardization efforts. Prepare reports and presentations for senior management on key findings and improvement initiatives.
Requirements:
Hard skills:
Strong data analysis and interpretation skillsProficiency in using data analytics tools and softwareUnderstanding of underwriting processes and proceduresKnowledge of insurance industry regulations and guidelinesExcellent project management skillsAdvanced Excel skills for data analysis and reportingAbility to create detailed process maps and workflowsSoft skills:
Excellent communication and interpersonal skillsStrong problem-solving and critical thinking abilitiesCollaborative and team-oriented mindsetStrong analytical and decision-making skillsAbility to build and maintain relationships with stakeholdersAttention to detail and accuracy in workFlexibility and adaptability in a fast-paced environmentAbility to effectively manage and prioritize tasksStrong organizational and time management skillsChange management and process improvement mindsetWhat we offer in return:
30 days+ of vacation a year2 days working from home option + additional flexible daysWorking from home allowanceEntry time flexibilityPrivate medical insuranceLife and accident insuranceMeal allowancePension planStock purchase planFlexible compensation schemeGympassEmployee assistance programComprehensive Learning & Development offerIntegrity. Client Focus. Respect. Excellence. Teamwork
Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive
Diversity & Inclusion
At Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation
Equal Opportunity Statement
It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category.
Applicants for positions with Chubb Spain must be legally authorized to work in Spain.