Unified Collaboration Architect and Design Engineer Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US * * * CACI has an exciting and immediate opportunity for a **Unified Collaboration Architect and Design Engineer** to support the USAF Network Operations Security Center (NOSC). This position works at the customer on-site Tier 3 support location at Shaw Air Force Base in South Carolina. Shaw AFB is conveniently located. A 2-hour drive to the north gets you to Charlotte, NC, to the east is Myrtle Beach, and Charleston, SC is to the south. You’ll have access to big city excitement, a quiet beach walk or small-town Southern hospitality. If you want to use your advanced, IT skills to support national security then this is the job for you. You’ll get to use leading edge technology as you sustain and defend the networks our Air Force warfighters use in the CENTCOM theater. From a career perspective, this program provides opportunity for upward and lateral mobility, by moving up to positions of increased responsibility or moving laterally across work centers to apply your expertise in other disciplines. **In this role you will:** + Engineer, design and implement Unified Communications/Collaboration voice network, systems, and services (e.g., Cisco Unified Communications Call Manager, Cisco Unity, Cisco Unity Connection & Unity Express, Dial Plans, Calling Search Spaces and Partitions, Call Admission Control). + Identify and troubleshoot VoIP call-routing and voice/video quality issues and recommend and implement mitigation strategies. + Troubleshoot escalated issues to identify and repair complex network issues for WAN, LAN, and Voice/Video. + Analyze metrics and recognize sub-par network performance. + Develop reports and trend analysis documentation on bandwidth and network security incidents. **You will also be required to:** + Provide oral and written briefs, presentations, and professional reports to Government senior leaders and decision makers. + Develop and review detailed or complex technical documents. + Provide on-call support after hours, on weekends and holidays. + Deploy/travel to OCONUS locations in the USCENTCOM AOR to support operations, projects, and training as required (up to 25%). + Travel to CONUS locations as required. **You’ll Bring These Qualifications** + Ability to obtain an Interim Secret clearance prior to start date. + Bachelor’s degree in related field and 5 or more years’ experience; OR 7 or more years’ of relevant experience. + Relevant experience + Firewall experience + Must possess experience and demonstrate an understanding of Microsoft server installation, roles, active directory, storage, performance management, and maintenance. + Experience implementing QoS, CAC, and troubleshooting network issues regarding call routing and gateways. + Sufficient mastery of the IT profession to act as an on-shift training representative to include Cisco Switches and Routers, and hardware troubleshooting disciplines. + Solid working knowledge of basic LAN technologies and OS used on deployed networks. + DoD 8570 IAT II Baseline Certification (Security+ CE or equivalent). + Completion of additional certifications. + VMware Certified Technical Associate (VCTA) + CCNP (CCNP-Collaboration desired) + ITIL Foundation within 60 days from start date **These Qualifications Would Be Nice to Have** + Experience working in DoD, Air Force, and local base environments **What We Can Offer You:** + We’ve been named a Best Place to Work by the Washington Post. + Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. + We offer competitive benefits and learning and development opportunities. + We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities. + For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success. - ______________________________________________________________________________ **What You Can Expect:** **A culture of integrity.** At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation. **An environment of trust.** CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. **A focus on continuous growth.** Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy. **Your potential is limitless.** So is ours. Learn more about CACI here. (https://careers.caci.com/global/en/life-at-caci) ______________________________________________________________________________ **Pay Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits) . The proposed salary range for this position is: $73,900 - $155,200 _CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected characteristic._