Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise to protect our country from threats.
Job DescriptionUnified Communications Specialist
At GDIT, people are our differentiator. As a Unified Communications Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on Communications Specialist Advisor joining our team.
HOW A UNIFIED COMMUNICATIONS SPECIALIST WILL MAKE AN IMPACT
● Responsible for the architecture, configuration, and maintenance of worldwide Voice, Video, and Chat, physical and virtual infrastructure.
● Installation of operating system and security patches.
● Assessing the applicability of vulnerabilities and maintain security compliance of the Voice, Video, and Chat infrastructure.
● Provide support for customer scheduled and unplanned outages, regardless of scale and impact.
● Serve as the support for Tier 1 and Tier 2 technicians across all communication platforms.
WHAT YOU’LL NEED TO SUCCEED:
● Education: Bachelor of Arts/Bachelor of Science
● Required Experience: 8+ years of related experience
● Strong knowledge of TCP/IP and DHCP troubleshooting is preferred.
● Must have a thorough knowledge of a Voice over Internet Protocol (VoIP) technologies.
● Should have a strong back ground with Cisco Unified Communications Manager, Cisco Meeting Server, Unified Contact Center, and/or Microsoft Skype for Business
● Experience with Session Border Controller (SBC) and SIP detailed traces is a plus
● Must have managed virtualized applications or have knowledge of how to manage virtualized applications
● Must be proficient in the use of Microsoft Office
● Good communication and customer service skills
● Be a team player and have the ability to work in a fast-paced environment
● Must be able to monitor and process Capabilities Service Desk tickets
● Certification: 8570 is required Sec
● Security Clearance Level: TS/SCI w/Poly
● Location: On Site
● US Citizenship Required
GDIT IS YOUR PLACE:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
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