Union ICT Service Delivery Technician - OR Job ID 203287 Posted 04-Feb-2025 Service line GWS Segment Role type Full-time Areas of Interest Data Centers Location(s) Hillsboro - Oregon - United States of America **What You'll Do:** + Collaborate closely with engineering teams (system architects, hardware/software engineers, QA, and more) to design, develop, debug, and release next-generation products. + Manage and maintain a high-performing Compute Farm of builders, packagers, testers, and core infrastructure. + Ensure availability targets are consistently met and lead system recovery efforts. + Deploy and qualify systems while supporting exciting new technology bring-ups. + Oversee inventory and lifecycle management for NVIDIA's assets across data centers and labs. + Gather critical metrics and create Standard Operating Procedures (SOPs) documentation. + Maintain a world-class, safe, and well-organized environment in our data centers and labs. + Troubleshoot Linux/Windows, hardware, and infrastructure issues alongside engineers and platform operations teams. + Plan, deploy, and maintain on-premises private cloud infrastructure, collaborating with datacenter and network engineering teams. + Implement efficiency improvements to maximize availability, throughput, and test accuracy while meeting SLAs and KPIs. + Represent the team in meetings with internal stakeholders and contribute to global operations. **Qualifications** + Associate’s or Bachelor’s Degree in Engineering/Technical Major (or equivalent experience). + 5+ years of experience in data centers or large engineering labs. + Familiarity with SCMs like GIT/Perforce. + Proficiency in DCIM (Nautobot, etc.) and scripting (shell, Python, Ansible). + Working knowledge of protocols/services like TCP/IP, DNS, NFS, SSL, etc. + Experience with Windows, Linux, and Mac operating systems. + Hands-on experience with PCBs, GPUs, and system deployments. + Exceptional communication skills, both written and verbal. + Ability to explain technical concepts to non-technical audiences. + Strong problem-solving skills and a collaborative spirit. **What Makes You Stand Out:** + Experience managing HPC clusters using tools like BCM and Slurm. + Hands-on knowledge of OpenStack. + Relevant certifications such as CCNA or equivalent. + Strong background in Windows and Linux administration, with an understanding of dense datacenter design, including compute, storage, and networking. + Experience with hypervisors and VM applications. + Knowledge of DC infrastructure with an emphasis on liquid cooling. + A track record of technical curiosity and innovation. + Mechanically inclined and comfortable with tools and physical tasks. + Energetic, enthusiastic, and the understanding of what it takes to get the team to the finish line. + Willing to go the extra mile to get the job done! **Equal Employment Opportunity:** CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). **NOTE:** Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)