Essential Functions/Responsibilities: + Answering phones, organizing charts, desk Liaison between nurse and physician, greeting patients, families and visitors to the unit + Candidate will have the ability to utilize the nursing process to assess, diagnose, plan, implement and evaluate the plan of care for patients served. + Through the model of Shared Governance, collaborate with all members of the health care team with a focus on promoting evidenced based care within a healing culture for the patient population served and their families. + Candidate will demonstrate and embrace the PRIDE core values (Professionalism, Respect, Involvement, Dignity and Excellence) in every aspect of their job. + Candidate must have excellent communication and computer skills Minimum Education: + High School Diploma or GED required + Bachelor's degree preferred Minimum Experience: + 1-3 years of customer service experience + Previous Unit Representative experience in a hospital and/or medical office setting is preferred