At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job TitleUnit Clerk – Clinical Decision Unit

                        

LocationAkron

                    

FacilityAkron General Medical Center

                     

Department2100 Clinical Decision Unit-Cleveland Clinic Akron General

                      

Job CodeAK9959

                     

ShiftEvenings

                       

Schedule3:00pm-11:30pm

                       

Job Summary

                         

Job Details

Unit Clerk – Clinical Decision Unit

Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Akron General, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treat our patients as family.  

Under the supervision of the Nurse Manager or designee, the Unit Clerk provides a high level of customer service to patients, families, visitors and employees to promote and support the highest level of patient experience. You will perform administrative and clerical duties to ensure efficient operational flow in their assigned department.

A caregiver in this position works evenings from 3:00PM – 11:30PM.  

A caregiver who excels in this role will:   

Perform administrative and clerical duties.  Conduct an in-person greeting and welcome newly admitted and transferred patients to the unit.  Communicate with and facilitate communication between patients, families, other departments and healthcare team members regarding patient care.  Assist with processing patient admissions, transfers and discharges.  Provide concierge service to assist patients and families with wayfinding and directing them to available resources.  Assemble and maintain patient medical records and other documents related to patient care.  Troubleshoot equipment.  Respond to patient call lights.  Keep nursing stations clean and organized.  Complete mandatory education and training.  

Minimum qualifications for the ideal future caregiver include:   

High school diploma or GEDOne year of experience in a customer service-related role  

Preferred qualifications for the ideal future caregiver include:   

Microsoft Office experience

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/     

Physical Requirements:

Full range of motion, manual and finger dexterity and eye-hand coordinationFrequent data entry, standing and walking for extensive periods of timeNormal or corrected speech, hearing and visionSome exposure to communicable disease or body fluids

Personal Protective Equipment:

Follow Standard Precautions using personal protective equipment as required

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities