New Brunswick, NJ, USA
23 hours ago
Unit Computing Specialist
Recruitment/Posting Title Unit Computing Specialist Job Category Staff & Executive - Information Technology Department Technical Support Overview Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey’s preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses.

For two consecutive years, Rutgers is ranked on Forbes’ list of America’s Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication’s 2023 list. Rutgers’ commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation’s military veterans, and ensuring accessibility and accommodation for individuals with disabilities. Posting Summary Rutgers, The State University of New Jersey, is seeking a Unit Computing Specialist for Technical Support.

Among the key duties of the position are the following: Provides in-person as well as remote as required technical support. Engages and works with all departments and staff within the Division of Continuing Studies. Works directly with both credit and noncredit faculty and instructors as needed to ensure in-person, remote and hybrid instruction continues w/out interruption. Provides hardware support for both Apple and Windows devices, device deployments, computer lab imaging, printer management, virus and malware support as well as any other technical assignments as directed by the Unit Computing Manager. Resolves new or ongoing support tickets from our online Helpdesk application. Provides support for remote tool usage, such as staff needing assistance with Zoom or WebEX. Provides moderation assistance or tool support for noncredit courses or other administrative or educational remote engagement needs. Position Status Full Time Hours Per Week Daily Work Shift Day Work Arrangement FLSA Nonexempt Grade 03 Position Salary Annual Minimum Salary 59744.00 Annual Mid Range Salary 75576.00 Annual Maximum Salary 91408.00 Standard Hours 37.50 Union Description Admin Assembly (MPSC) Payroll Designation PeopleSoft Benefits Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.



Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility ABP
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