At Lowell General Hospital / Tufts Medicine, we’re saving lives, building careers, and reimagining healthcare. Ready to grow with us? 

Job Summary

As a member of the Patient Care Team you will ensure that the patient and family members are attended to in a caring and attentive manner, and will respond to the needs of patients/family members in a timely manner, maintaining a professional and friendly demeanor at all times. The main responsibilities include: 

Greets visitors in a professional, friendly manner and direct to appropriate destination
Answer phone in professional and friendly manner and direct caller to appropriate person
Screen all persons requesting access to the department for appropriateness of entry.   Enforce department security policies.
Complete administrative duties regarding patient admission, transfer, and discharges in an organized and timely manner.
Maintain paper components in each patient chart.  Must abide by patient confidentiality policies at all times.
Manage tele-tracking
Update confirmed/potential discharges
Enter transfers
Book admissions to assigned room
Participate in department meetings and in-service programs on a regular basis.
 

Requirements:

High School Diploma is the requirement.
Excellent interpersonal skills to interact effectively with patients, visitors, and hospital personnel
The ability to work as a team member, promoting a caring and collegial attitude
The ability to work under stressful conditions, adapting to the changing pace on the unit, frequent interruptions, emergencies and critically ill patients.
What We Offer: 

Competitive salaries & benefits
403(b) retirement plan with hospital match
Opportunities for growth  
Tuition reimbursement
Free on-campus parking

About Lowell General

For more than 125 years, Lowell General has served the Greater Lowell community with pride. We balance the first-rate care of a premier medical center with the warmth of a three-time Magnet®-recognized community hospital. As a member of our team, you’ll join over 3,000 dedicated care providers to offer complete, connected care, when and where patients need it most.

About Tufts Medicine

A healthcare system that works Tufts Medicine is more than a health system — we’re a community that empowers people to live their best lives by reimagining healthcare, advancing knowledge and pioneering discovery. Every team member plays an integral role in realizing our vision of creating the most equitable and frictionless healthcare experience in the world. Here, you’ll join an enthusiastic community that champions your growth and receive generous benefits to support you and your family’s well-being.
 
Tufts Medicine Lowell General Hospital is an Equal Opportunity Employer.

Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at careers@tuftsmedicine.org.