Boston, MA, USA
3 days ago
Unit Coordinator (UC)|MGH Bigelow 12 short stay| 36-hour Days
Site: The General Hospital Corporation


 

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community.  We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.


 


 

Job Summary

The Opportunity: Unit Coordinator – Emergency Department Short Stay Unit -Bigelow 12

Emergency Department Short Stay Unit is a thirty-one-bed unit that manages Emergency department patients as they complete their medical workup.


 

Qualifications

As a Unit Coordinator, you will play a critical role in patient care by serving as the central source of information by communicating with patients, families, and medical staff. You will transcribe medical charts for patients to ensure that all their medical treatments and procedures are carried out.

The position requires a high degree of accuracy and strong communications skills.

Schedule

Days | 7 am – 7 pm36 hours per week, rotating weekends 


What we are looking for:

Individuals who are highly organized and can prioritize and manage information in a demanding environment Talented and compassionate communicators who manage patient records according to order, completeness, integrity, confidentiality, and security People who thrive in a fast-paced environment where accuracy, professionalism and customer service skills are required Effective coordinators who can arrange for patient services between multiple departments. 

What do we have to offer? 

Shift differential for evening, nights, and weekends Full comprehensive benefits packet, inclusive of travel discounts, MBTA subsidy and health savingsEmployee Perks, Weekly pay, and 401K 

Skills

Effective customer service orientation and the ability to interact with diverse groups of patients, staff, and providers.Demonstrated ability to solve basic patient and practice problems using a combination of strong interpersonal and communication skills, attention to detail and superior organizational skills.

· Preferred: Associate degree; 1-year hospital experience

· Required: High School diploma or GED required; Must have at least 1 year of customer service experience; Computer skills necessary (word, excel, and ability to learn MGH systems)


 

Additional Job Details (if applicable)

Mass General Hospital is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education, and we are committed to providing our employees with a rewarding and fulfilling career. Our culture is one of collaboration, innovation, and diversity. We believe that by working together, we can achieve great things. We are also committed to providing our employees with a work-life balance that allows them to thrive both professionally and personally. If you are looking for a challenging and rewarding career in medicine, then Mass General Hospital is the place for you. We offer a variety of career opportunities, so you can find a position that fits your interests and skills. We also offer several benefits, so you can be sure that you are well-compensated for your hard work.

Do you think you may be a good fit for New England's #1 Medical Center, based on U.S. News Best Hospitals for 2024-2025: Massachusetts General Hospital.


 

Remote Type

Onsite


 

Work Location

90 Blossom Street


 

Scheduled Weekly Hours

36


 

Employee Type

Regular


 

Work Shift

Day (United States of America)


 

EEO Statement:

The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.


 

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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