Baylor St. Luke’s Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our team’s efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere else in the world. In our commitment to advancing standards in an ever-evolving healthcare environment our new McNair Campus is designed around the human experience—modeled on evidence-based practices for the safety of patients visitors staff and physicians. The 27.5-acre campus represents the future of healthcare through a transformative alliance focused on leading-edge patient care research and education. Our strong alliance with Texas Heart® Institute and Baylor College of Medicine allows us to bring our patients a powerful network of care unlike any other. Our collaboration is focused on increasing access to care through a growing network of leading specialists and revolutionizing healthcare to save lives and improve the health of the communities we serve.
Responsibilities
Provides clerical support and coordinate services for the corresponding unit including nursing personnel.
Position Responsibilities
Provides clerical support to the patient care unit through ensuring patient medical record is properly assembled, Accurately transcribing orders and enters Consults into the computer(if applicable)2. Acts as a receptionist for the unit by directing, assisting, and communicating to patients, families, visitors, co-workers and other departmental personnel.
3. Delivers specimens, picks up medication and other items
4. Demonstrates ability to access and use computer systems
5. Demonstrates commitment to the continuum of care by optimizing patient flow: updates bed census timely, facilitates transfer/discharge of patients, Assists other departmental personnel when picking up/returning patients, assisting to transport patients as needed, and facilitating new/transfer patient to unit.
6. Demonstrates commitment to the cost-containing goals of the patient care unit and the hospital: ordering only needed supplies, removing and delivering supplies received, entering patient charges timely, and ensuring discontinued equipment is returned promptly
7. Demonstrates commitment to maintain a neat, orderly, and safe environment: Maintains a neat, safe and orderly work area, keeps hallways clear of obstructions, reports safety issues and broken equipment appropriately, and adheres to patient safety precautions.
8. Demonstrates a commitment to personal growth and development by completing annual mandatory in-services and code validation, attending unit-based in-services, and attending monthly departmental meetings
9. Communicates with patient's family, physicians, and unit personnel and peers in an accurate, courteous and professional manner
10. May assist with transfers/escorts and observations of patients
Qualifications
*HS diploma or GED required
Experience
*Prior experience preferred
*Excellent customer service & communication skills
*Basic computer skills
*Knowledge of medical terminology