MelroseWakefield Hospital, part of the Tufts Medicine system, has been offering the highest quality and accessible healthcare to the local community for over 130 years.  With two hospital campuses, Level III Trauma Center, Level III Special Care Nursery, Breast Health Center, Cardiovascular Center and over 20 locations and 50 specialties, MelroseWakefield Hospital offers many opportunities to grow your career.  

If you are passionate about providing care in your local community, come join our team!

Hours: Part-Time / 24 hours a week / Weekend's

Job Description 

Minimum Qualifications: 

1. High School diploma or equivalent. 

2. One (1) year of experience in a healthcare including staffing and scheduling. 

Preferred Qualifications: 

1. Associate’s or Bachelor’s degree. 

2. Three (3) years of experience in a healthcare including staffing and scheduling. 

3. Medical transcription experience. 

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list.  Other duties and responsibilities may be assigned. 

1. Handles routine administrative duties for the Medical Office.  

2. Verifies insurance on every registration and educates patients on their insurance status.  

3. Completes prior insurance authorizations and pre-certifications for patient procedures.  

4. Communicates with patient regarding their financial responsibilities for the procedure and discuss any bad debt or collection history.  

5. Secures monies collected during shift and post collections to each patient account with precision.  

6. Schedules appointments for physician visits, diagnostic procedures, tests and preventative visits in accordance with established guidelines. 

7. Sets up and maintains office records, patient and office files, periodically reviewing for accuracy and updating information. 

8. Obtains insurance billing information from patients and must keep abreast of policies of participating insurances. 

9. Acts as a receptionist by greeting and directing patients, visitors and vendors. Maintains professional attitude and provides for a positive and welcoming environment. 

10. Receives all transcription, lab correspondence and other documentation pertaining to patients and routes appropriately according to established policies and procedures of the office. 

11. Manages all patient existing tasks including, but not limited to, scheduling of follow up appointments.  

12. Orders office supplies and maintain appropriate level of supplies. Assist in the care and maintenance of equipment. 

About MelroseWakefield Hospital:

MelroseWakefield Hospital and Lawrence Memorial Hospital of Medford are two campuses with one community in mind: the people of north suburban Boston.  MelroseWakefield Hospital and Lawrence Memorial Hospital are distinguished by the range of high-quality clinical care and services. Our teams welcome everyone with hospitality and humanity. We focus on reducing health disparities through 40+ local health programs across a system of hospitals, urgent care locations, outpatient services, and community physicians.

Core to our values, MelroseWakefield Hospital’s commitment to community is demonstrated by our many local health programs throughout our service area and participation in partnerships with community agencies and events, and education programs in more than 10 communities to support the wellness and health of our residents.

Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at careers@tuftsmedicine.org.