At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. **Mercy Health** **About Us** As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. **Shift:** PRN Days as needed **Unit Secretary – Mercy Health Urgent Care locations** **Job Summary:** Under general supervision, the Unit Secretary provides clerical support to the nursing unit. As a member of the nursing unit, the Unit Secretary conducts themselves to promote an organized and positive culture on the unit. **Essential Functions:** + Must possess the ability to troubleshoot and resolve caller problems and specific request in a timely manner + Provides excellent, customer-focused service by prioritizing and navigating all internal and external calls in a prompt respectful manner from both internal customers and the community + Schedules discharge follow up appointments; assists in recording traumas and codes within the facility + Performs other administrative or clerical duties and projects as assigned + Other duties as assigned **Education:** + High School Degree or GED **Experience:** + Prior healthcare clerical work (preferred, not required) **Training:** + EPIC Electronic Health Record (EHR) (preferred, not required) **Skills & Abilities:** + Possesses problem-solving skills, basic computer skills, 25 WPM typing skills with excellent communication and interpersonal skills + Engage with staff and patients in a professional manner + Ability to be proactive in a rapidly changing environment Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more *Benefits offerings vary according to employment status All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com