Job Summary The unit support coordinator provides guests information, as well as, supports the efforts of the unit staff. The unit support coordinator performs designated duties under the supervision of a professional nurse in addition to handling clerical and specific administrative tasks for the nursing unit. This includes assembling patient records, answering phones and patient calls. Other duties include ordering and ensuring delivery of supplies, timekeeping via Kronos, welcome of new patients and families to the unit, orientation to patient / family areas of the unit, answering call lights, and other related functions as needed. Additionally, the unit support coordinator can assist the unit leaders in disseminating pertinent information to the staff. #STC Qualifications Education Requirements Completes and maintains all competencies and trainings as required for role. High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education Experience Relevant Experience Required Skills Collaborative Skills Customer Service Skills Detail Oriented Excellent Communications Skills Excellent Interpersonal Skills Good Reasoning Skills Listening Skills Microsoft Office Applications Multitasking Organizational Skills Problem Solving Skills Strong Team Player Overview About St. Christopher's Hospital for Children St. Christopher’s Hospital for Children, a partnership between Tower Health and Drexel University, is a 188-bed facility that provides exceptional care to children throughout the Greater Philadelphia area and surrounding counties. St. Christopher's has more than 220 pediatric experts on staff, combining top-notch pediatric care with a wide array of pediatric specialties including Cardiology, Ear, Nose and Throat, Gastroenterology, Oncology, and Orthopedics. It houses the only Verified Pediatric Burn Center between New York City and Baltimore and is one of only three Level I Pediatric Trauma Centers in Pennsylvania. St. Christopher’s is a Magnet® designated hospital and was recognized as a Women’s Choice Award Best Children’s Hospital. In addition to its main location in Philadelphia, the hospital has a growing network of primary and specialty care locations throughout the Philadelphia suburbs and New Jersey so your child's health conditions can be treated close to home. About the Organization Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.