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Details

Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. 

Position Summary:

Kemper has multiple positions available for Unrepresented Bodily Injury Claims Adjusters to work in our Cerritos, CA office.  In this position, you will be responsible for building rapport with customers.  You handle claims involving injured claimants, from start to finish.  We are offering the opportunity to work in a fast-paced and exciting environment while you grow your career!

Position Responsibilities:

Build a rapport with unrepresented claimants

Analyze coverage

Handle bodily injury and property damage claims

Handle the investigation

Take recorded statements from claimant, third party and witnesses

Make the liability decision on claims

Must be able to handle multiple car accidents where claimant is injured but not represented by an attorney

In some instances, handle claims where claimant is injured and at fault party in uninsured

Must provide excellent customer service  

Position Qualifications:

College Degree preferred by not required

High school diploma or GED required

Must have a minimum of 1 plus years of auto liability claims handling experience

Prior bodily injury experience a plus but not required

Understanding of full in-depth auto coverage for non-standard claims required

California auto claims handling experience required

Claims related computer systems experience required, Guidewire experience preferred

Bilingual in Spanish is a plus

This position is a hybrid role reporting to the Cerritos, CA office but, you will need to report to the office for initial training.

The range for this position is $25.58 to $42.60. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors.  This job is also eligible for our Kemper benefits package (Medical, Dental, Vision, PTO, 401k, etc.)

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.

Kemper is focused on expanding our Diversity, Equity, and Inclusion efforts to align with our vision, mission, and guiding principles.  

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

Kemper will never request personal information, such as your social security number or banking information, via text or email.  Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates.  If you receive such a message, delete it. 

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