***WORK FOR THE LARGEST PRIVATELY HELD AUTOMOTIVE DEALER GROUP IN THE TRI-STATE AREA!***

Ciocca Subaru of Allentown is seeking a Vehicle Exchange/Upgrade Specialist to join our growing team! The Vehicle Exchange/Upgrade department is responsible for driving sales through the service department by presenting opportunities and information to customers about their next car purchase.

Why choose Ciocca Automotive?

Salary based pay plan Proven career path, promotional opportunities World class training 52 locations, 25 brands and 18 collision centers throughout PA/NJ (& growing!) Thousands of new/used car inventory, cross brand selling Service & parts discounts Shortened sales hours, work/life balance, 40 hours per week Volunteer and community service opportunities 401(k) Retirement Plan (with employer match) Employee Referral Bonus Program Paid Holidays & Paid Time Off Employee Assistance Program Medical, Dental, Vision, FSA, HSA plans Hospital Care Coverage, ST/LT Disability, Accident, AD&D, Critical Insurance Company Paid Life-Insurance*

Responsibilities include but are not limited to:

Ensure the customers feel welcome and comfortable when arriving at the dealership Drive sales goals through the service department by engaging with customers about upgrading their car Establish a close relationship with the sales force to provide a consistent upgrade process Establish a high level of customer satisfaction Maintain knowledge of current and incoming inventory

Qualifications include but are not limited to:

Previous experience in sales, customer service, or other related fields welcomed, but not necessary Strong negotiation skills, sales motivated Deadline and detail-oriented Ability to build rapport with clients Personable, outgoing, and friendly attitude

With 52+ dealerships and growing, there are many opportunities for advancement.

Ciocca Automotive is an Equal Opportunity Employer. Employment is contingent upon completion of a background check and a negative pre-employment drug screen.

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