Returning Candidate? Log back in! Urban Outfitters Assistant Store Manager - Camden, London Location UK-London ID 2024-13633 Job Family Stores Employee Type Regular Position Type Full-Time Location

This position is located at 211 Camden High St Camden Town, London, , NW17BT United Kingdom Role Summary

The main objective of this role is assist with the operations of the store and support the store manager to achieve strategic short and long term goals. Assume store accountability for sales, service, profitability and loss prevention. To achieve a store community that fosters creativity and inspires the Urban Outfitters customer. Ensure appropriate feedback and guidance is given in order to execute a high rate of succession and employee development. Participate in building community relationships that directly reflect the Urban culture. To uphold the Urban Outfitters “Peers Teaching Peers” philosophy.

What You'll Be Doing

People:

Overseeing a large teamRecruit, train and develop managers to increase the day to day productive of the businessAssist with the development of Department Managers to ensure that succession planning succession planning for the future growth of the businessManage aspects of performance development (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions) for a productive and successful workforceUphold Company standards and act as a positive role model to others

 

Leadership & Communication:

Ensure Department Managers conduct and execute productive daily and department meetingsModel the way for the store team and inspires a shared vision Assist and participant with the roll-out of new training and operational initiativesPossess excellent communication skills in both written and verbal form

 

Managing the Environment:

Coach management to take the initiative as leaders to oversee all levels of customer service and by setting daily goals and expectations to create a positive store environmentExhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time managementAchieve Company-average mystery shop results by guiding the team to uphold the Company’s customer service standard

 

Operations:

In the absence of the Store Manager conduct walkthroughs with the Visual Merchandising Manager and Department Managers on a regular basis with constructive feedback and obtainable goalsGuide the team to perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and proceduresAchieve the store stock loss goals by training loss prevention awareness and overseeing adherence to loss prevention practices
Participant in a functional shipment processing system to ensure that merchandise is placed promptly and the sales floor is fully stockedPossess excellent organisational skills and have the ability to plan, organise and execute projects by priorityAssist in upholding Company Health & Safety procedures at all times in order to protect employees and customers against accidents and incidents

 

Merchandising & Display:

Facilitate communication between the management and creative team in order to enhance the store environment and efficiently execute all merchandising projectsCoach others to understand and interpret current fashion trends in local markets in order to generate creative solutionsEnsure floor sets are well organised, schedules appropriately, cleanly executed and completed timelycommercial Awareness:Assist Store Manager to maximise store sales through analytical and creative management of merchandise from receipt to salesExhibit a sound understanding of the store’s profitability and guide team members to utilise Company reports to react to trends and drive businessStay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local communityManage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trendsDemonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a management role working in a fast paced, high volume fashion retail environmentUpholding excellent VIBE and a service-orientated cultureAbility to positively impact statistical results in sales, payroll and stock lossProven record of developing talented individuals at Department Manager levelCan demonstrate the ability to identify problems and implement creative solutions (back of house, scheduling, organisation)An appreciation and understanding of the Urban Outfitters culture and its appeal to the local market The Perks

  

Work Life Balance:

‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement

 

Wellbeing:

Employee Assistance program to support with mental, physical and financial healthDiscount off external gym membershipsPrivate Medical Insurance for eligible employees

 

Employee Discounts:

Up to 40% employee discount at all URBN Brands 

 

Travel:

Season ticket loan for eligible employeesCycle to work scheme for eligible employees

 

Continued Development:

We offer structured support within the business alongside continued learning and development

 

#UrbanEU #LI-TS1

Equal Opportunity Statement

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs. Options ApplyApplyShareSubmit a ReferralRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Not finding the perfect fit?

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