This position is located at 200 Oxford St Fitzrovia, London, , W1D1NU United Kingdom Role Summary
The main objective of this role is to support the operations team in achieving a back of house environment that fosters creativity, productivity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.
What You'll Be DoingPeople:
Uphold the Company’s store standards and ensure that customer service takes priority over projectsContribute to the overall VIBE in the store by being positive, respectful and helpful to othersAdapt to the store’s needs by assisting with customer service, loss prevention, store cleaning tasks and store projects
Teamwork & Communication:
Model the way by inspiring, motivating and encouraging teamworkAssist management by training and coaching on receiving and inventory control measuresEffectively communicate and build partnerships with store team, inventory control and the distribution centreActively participate in daily meetings
Operations:
Successfully lead the team in the shipment receipt process and complete shipment turnaround promptlyTake ownership of receiving to ensure that operational tasks are completed and keep receiving and back stock areas neat, clean and organisedComplete receiving paperwork accurately and according to deadlinesSet the example by adhering to Company policies and proceduresExhibit strong loss prevention awareness and help ensure compliance to all inventory control measuresAlways adhere to company health & safety regulations
Merchandising & Display:
Work in partnership with the Visual Merchandising Manager and management team to coordinate and facilitate shipment placement and maintain standards throughout the storeExhibit familiarity with bestsellers product and prioritises the replenishment of top selling itemsSupport sales by assisting in merchandising and display projects as is needed What You'll Need Previous leadership experience in a retail environmentAbility to maneuver around sales floor and stockroom.Open availability to work nights and weekends, including opening and closing shifts to meet the needs of the businessStrong leadership and communication skills The PerksWork Life Balance:
‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing:
Employee Assistance program to support with mental, physical and financial healthDiscount off external gym membershipsPrivate Medical Insurance for eligible employees
Employee Discounts:
Up to 40% employee discount at all URBN BrandsTravel:
Season ticket loan for eligible employeesCycle to work scheme for eligible employees
Continued Development:
We offer structured support within the business alongside continued learning and development
#UrbanEU #LI-AA1
Equal Opportunity StatementURBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs. Options ApplyApplyShareSubmit a ReferralRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Not finding the perfect fit?
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