URBN is looking for an Associate Manager of Vendor Relations to oversee the improvement of business relationships between internal Stakeholders of URBN and external Partners. This role will also be responsible for partnering with URBN Supply Chain, Production, and Buying teams to support Vendors in understanding and complying with all URBN requirements; including daily email/call assistance with internal Stakeholders and URBN’s Vendor base to assist with the use of Tradestone (URBN’s PLM) and outlined Vendor requirements. Provide daily support for the US Vendor Relations Team with a focus on managing existing/future projects to improve internal/external procedures specific to Vendor Compliance.
Role ResponsibilitiesTradestone (PO Management/PLM System)
Responsible for supporting the Vendor Registration process & troubleshooting Oversee Vendor training post Registration and/or as needed.Work directly with the Vendor, internal Partners, and Tradestone support team to resolve specific training and process issues. Support Buying Teams with questions specific PO requirements/compliance.
Vendor Training
Oversee Vendor training efforts during the Vendor Registration process by scheduling and executing informational training sessions, as needed. Identify opportunities to improve Vendor training documentation to support existing and future requirements Assist Vendors with all questions concerning our requirements, policies, and procedures outlined on the Vendor website.Manage Vendor website updates with new/revised training documentation & requirements. Manage email communication to external Partners.
Internal Training
Oversee internal training sessions and documentation on business procedures, both US specific and Global.Partner with other URBN internal Stakeholders to execute internal training sessions. Manage internal portal updates with new/revised training documentation & SOPs.
Compliance Assistance
Partner with URBN Distribution & Fulfillment Centers to validate compliance requirements and/or communicate compliance changes.Thorough understanding of Vendor Compliance Requirements specific to URBN POs shipping within (or to) our US Distribution & Fulfillment CentersUnderstanding of Global impact to US and UK/EU Vendor base as it relates to requirement changes/implementation.
Other Tasks
Develop and present reporting as requested/needed.Support US Vendor Relations Team as a point of escalation for daily tasks. Role QualificationsPreferred Skills:
Strong Organizational skills and attention to detailExcellent communication, phone, and writing skillsMust be comfortable interacting with diverse groups of suppliersAbility to execute objectives that support multiple departmentsAbility to effectively manage time and adapt to an everchanging environmentProficient in Microsoft Suite platforms Experience with self-managed website platforms (i.e. - Contentful, Wordpress, etc.) Experience with email service providers (i.e. - sales Force Marketing, Cheetah, Constant Contact)Experience with PLM (preferably Bamboo Rose Platform)
Education:
College degree, or at least 2 years of college with a focus in Operations or Supply Chain Management5 years of related work experiencePrior experience in customer service or business operations required, preferably in a retail or supply chain settingRetail store or operations experience preferred
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The PerksURBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits
EEO StatementURBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees. Options ApplyApplyShareSubmit a ReferralRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Not finding the perfect fit?
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