Returning Candidate? Log back in! URBN HR Advisor, Retail Location UK-London Job ID 2024-13324 Job Family Human Resources Employee Type Regular Position Type Full-Time About Us

URBN UK Limited is part of the URBN Group, a global retailer, with its European Head Office located in London. Its retail offering in Europe takes the form of three brands.

With stores in more than 10 European countries and a strong e-commerce presence, we’re driven by the same core values as our customers, and we approach our work with a sense of community and purpose that sets our brands apart. We love what we do.

Role Summary

This role sits in URBN, our shared service function within the HR & Talent Department. URBN supports and works across all business areas across our three brands.

 

This is a pivotal role within the Retail HR team, supporting our retail populations across the UK and Europe. It reports into the HR Manager and works closely with the retail Talent team. Building strong relationships with the retail teams will be critical to the success of this role.

 

The ideal candidate will already be working at HR Advisor level, ideally for a retailer. Personality and approach will be as important as your experience. You need to be resilient, driven and focused on achieving results. Building strong relationships with the store teams will be critical to the success of this role.

What You'll Be Doing

Employee Relations

Act as a point of contact for all retail HR-related queriesProvide Employee Relations advice to employees and line managers, ensuring a best practice approachEnsure all issues are dealt with following Company policyWork closely with other HR colleagues to monitor, review and update all policies, ensuring they reflect the commercial needs of the business Ensure URBN is compliant with all UK and European employment law and proactively seek updates Prepare and issue correspondence in relation to ER casesCommunicate all ER case information to the HR Coordinator to ensure all trackers are kept up-to-date

Learning & Development

Support the HR and L&D team in the preparation and the delivery of all training coursesConduct training-needs-analysis for retail employees and suggesting training opportunities to match business needsSupport co-ordination and roll-out of annual HR processes, driving improvements to the appraisal process and providing support to line managers Proactively identify performance issues with line managers and recommending a best practice approach, providing support as appropriatePartner with the HR Coordinator to manage the induction and onboarding process for new starters

Reward & Engagement

Support with the annual Engagement Survey process and use the findings to inform your relationship building and actionsUnderstand and be knowledgeable on reward and benefits for UK and EU retail populations, leading communication to employees in a pro-active and engaging mannerBuild a comprehensive knowledge of the pay and benefits structures internally and benchmark against competitors, reporting findings on a quarterly basisManage employee wellbeing initiatives for Retail

Adhoc

Review the monthly payroll spreadsheets to ensure accuracy and timeliness of communication to the Payroll departmentIn collaboration with the HR Coordinator and HR Advisor’s, conduct exit interviews for retail management employees, flagging issues and reporting findings on a quarterly basis to the HR Manager’sAnalysis of HR KPI’s and reporting of data – monthly, bi-annually and annuallySupport the HR Manager to ensure compliance with sponsor license requirements and right to work processes Participating in adhoc HR projects with the team

 

What You'll Need Preferably experienced as a HR Advisor in fast-paced, creative businessSolid understanding of employment law, CIPD qualified or training to be Robust enough to combine a creative, innovative approach with commercial ideasSelf-motivated with the ability to work under minimal supervision and guidanceStrongly results driven and delivery focusedAbility to build strong, credible relationships quickly and to be trusted at all levelsHigh attention to detail and quick at identifying prioritiesStrong analytical skills and an interest in reportingAbility to work under pressure and meet deadlinesExcellent written and verbal communication skills and ability to deliver with impact, along with excellent listening and questioning skillsExcellent Microsoft office skills (PowerPoint, Word, Excel)

#LI-JM2 #URBN

The Perks Work-life balance:Flexible start and finish timesBring your dog to workWellbeing:Employees Assistance program to support with mental, physical and financial healthFully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym membershipsPrivate Medical InsuranceEmployee Discount:Up to 40% off at all URBN BrandsCommunity:One paid day to either volunteer or fundraise for a charity of your choiceTravel:Cycle to work schemeSeason ticket loanContinued Development:We offer structured support within the business alongside continued learning and development Equal Opportunity Statement

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs. Options ApplyApplyShareSubmit a ReferralRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Not finding the perfect fit?

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