This position is located at 628 Broadway, New York, New York, 10012 United States Role Summary
The Store Detective's main objective is to deter theft by communicating suspicious activity, maintaining a safe working environment, and providing a high level of customer service. The Store Detective will implement loss prevention procedures to safeguard company assets, prevent and minimize external theft and promote a safe environment. The Store Detective will also perform other duties related to shrink mitigation.
Role Responsibilities Completion of daily LP checklistRecover/Apprehend shoplifters within company guidelines.Prosecute shoplifters following company guidelines in partnership with law enforcement agencies.Complete all necessary paper work (Supporting deposition, Lost and stolen property report, APPRISS case reporting.)Ensure the store teams are adhering to Loss Prevention policy and procedureRespond to all safety concerns and threats within assigned location Role Qualifications Must have a valid NYS security guard license1-2 years’ experience within a retail Loss PreventionWork approximately 35+ hours per week, flexible schedule required on evenings, weekends, and/or most holidays depending on business needsOutstanding time and attendance history is a critical requirement Effective at developing and maintaining strong business partnershipsAbility to deescalate customer escalations and protect members of the store team as necessaryExcellent communication and interpersonal skillsAbility to make quick and decisive decisions in accordance with company policiesProven track record of shoplifting apprehensions/recoveriesAbility and willingness to move with purpose and a strong sense of urgencyAbility to maintain a professional work demeanor at all timesAbility to preserve confidential informationWork approximately 35+ hours per week, flexible schedule required on evenings, weekends, and/or most holidays depending on business needsAbility to read/write concise reports in a timely manner. Store Detective must also know basic computer skills to type reportsThis is a non-uniformed position. The Store Detective will be required to dress in accordance to company dress code standardsCommunicate with local and state law enforcement agencies as necessary to report and/or prosecute cases of theftSuccessful completion of internal Loss Prevention program upon hire The PerksURBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits
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Pay Range USD $17.00 - USD $22.00 /Hr. Urban Outfitters Wage TransparencyTo view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may resultin bringing the total compensation to a higher range. EEO Statement
URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees. Options ApplyApplyShareSubmit a ReferralRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Not finding the perfect fit?
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