At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
Job Summary
- Review and reconcile physicians' orders and update medical data.- Communicate pertinent information to involved parties according to system guidelines.
- Primary contact will be with clinicians, physician practices, acute care facilities, skilled nursing, extended care facilities, medical supply companies as well as outside agencies for both current and potential patients.
- Ensure that physician orders and all Medicare-required documentation are received and communicated to the appropriate staff.
- Maintain professional and collaborative internal and external relations with contacts.
Essential Functions
- Ensure that clinical and non-clinical data is updated and corrected in the electronic medical record (EPIC) as appropriate.
- Generate inter-agency discipline referrals based on the clinician’s request.
- Assists with patient-related issues resulting in calls to doctor’s offices as well as other health care providers as directed by case managers.
- Assists and may coordinate follow-up with various labs and obtain clinical orders per physician’s request.
- Ensure that clinical documentation and medical orders are entered in accordance with agency standards.
- Coordinate and/or assist with ordering medical supplies and DME and ensure proper follow-up when needed.
- Assist with patient assessments, including vital signs, and report changes in patient condition to the care team.
Qualifications
• Licenses/Certifications: Current LPN Licensure in the Commonwealth of Massachusetts
• Education: Graduate of an accredited Licensed Practical Nursing Program.
• Experience: Some experience in a healthcare setting preferred.
Knowledge, Skills and Abilities
- Strong patient care and clinical skills.
- Proficient in administering medications and treatments.
- Excellent communication and interpersonal skills with patients and healthcare teams.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Detail-oriented with a focus on accurate patient documentation and safety.
Additional Job Details (if applicable)
Physical Requirements
Standing Occasionally (3-33%)Walking Occasionally (3-33%)Sitting Constantly (67-100%)Lifting Occasionally (3-33%) 20lbs - 35lbsCarrying Occasionally (3-33%) 20lbs - 35lbsPushing Rarely (Less than 2%)Pulling Rarely (Less than 2%)Climbing Rarely (Less than 2%)Balancing Occasionally (3-33%)Stooping Occasionally (3-33%)Kneeling Rarely (Less than 2%)Crouching Rarely (Less than 2%)Crawling Rarely (Less than 2%)Reaching Occasionally (3-33%)Gross Manipulation (Handling) Constantly (67-100%)Fine Manipulation (Fingering) Frequently (34-66%)Feeling Constantly (67-100%)Foot Use Rarely (Less than 2%)Vision - Far Constantly (67-100%)Vision - Near Constantly (67-100%)Talking Constantly (67-100%)Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
1153 Centre Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement:
The Brigham and Women's Hospital, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.